Chapter 8 Flashcards

1
Q

Risks ?

A

The effect of uncertainty on objectives

uncertain event who occurrences can influence negatively or positively, the achievement of project objectives

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2
Q

How can a risk be positive ?

A

Can have the potential to generate a return
-does not always benefit a project if it’s managers are entirely risk averse

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3
Q

Downside risk ?

A

Jeopardises achievement of project objectives

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4
Q

Upside risk ?

A

Assists achievement of project objectives

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5
Q

Risk identification?

A

entails determining which risks (downside) may adversely affect the project objective

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6
Q

Approaches to identifying risk ?

A
  • for each risk identified, the potential impacts must be determined
  • easier to identify risks for near term efforts over longer term projects

as project progresses team can identify new risks / impacts of previously identified risks and info becomes clearer

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7
Q

Brainstorming ?

A

Involve all key team members in identifying risks that would negatively affect project objectives

  • each member brings his/her experience /insight to comprise the risk list
  • common sense / reason must prevail when identifying risks (likely to occur or significant impact)
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8
Q

Risk categories examples?

A

Grouping potential risks by topic

  • Technical
  • Schedule
  • Cost
  • Human Resources
  • External
  • Sponsor / customer
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9
Q

Historical information importance?

A

If post-project evaluations are undertaken from completed projects , they could be good source for identifying possible risks as well as getting ingot about how to address risks if the reoccur

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10
Q

Analysing risks ?

A
  • Aims to generate more info about identified risk
  • aims to reveal probable causes and in incidental impacts related to risk
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11
Q

Potential risks should include ?

A
  • at least one cause and one impact
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12
Q

Risk cause ?

A

Gives rise to risk-good knowledge of cause can help team- est how likely risk is to occur

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13
Q

Risk impact ?

A

Effect of risk would cause if occurs
Knowing possible impacts can help to est its severity or extent to which it would affect the achievement of project objectives

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14
Q

Evaluating risks?

A

determining the likelihood that a risk will occur and degree of impact the event will have on P objectives

Rate from high /medium /low (made by P manager and team members)

  • based on degree of impact and likelihood = what’s prioritised

If risk is on critical path should get highway priority (greatest impact on SCHED)

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15
Q

First step in evaluating risks ?

A

Develops a risk response plan

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16
Q

Define RISK RESPONSE PLAN (downside risks) ?

A

defined set of actions to prevent / reduce likelihood or to implement if risk occurs to mitigate impact

Can be to avoid, mitigate , accept, share the risk — these options should be in sync with actions to terminate , treat , take or transfer the risk

17
Q

RISK RESPONSE PLAN involves ?

A
  • action plan to reduce likelihood of impact of each risk
  • establish trigger points for when to implement actions to each risk
  • assign responsibility to individuals for implementing RRP

-include TRIGGER POINT / WARNING FLAG (when to respond)

18
Q

4 T Response options?

A
  1. AVOIDANCE (terminating)
    Eliminate risk by choosing alt course of action
  2. MITIGATING (treating)
    Taking action to reduce likelihood to occur/ reduce impact
  3. ACCEPTING (taking)
    Embracing it (risk is unavoidable) no actions need to be taken deliberately
  4. SHARING (transferring)
    Intention to reduce risk impact of occurs
19
Q

Approaches to identify risks ? (6)

A
  1. Categorise risks
  2. Assess risks
  3. Prioritise risks
  4. Prepare risk response plan
  5. Develops risk assessment matrix
  6. Control risks
20
Q

Risk assessment matrix ?

A

Tool for assessing/ managing risks (risk register)

includes potential risks / potential impact /likelihood of occurrence and response plan

21
Q

Control risks ?

A
  • implementing RRP and monitoring risks
  • when should RRP be implemented (trigger point reached)
  • Risk monitoring
  • project meetings for regular reviewing / updating / addressing risk
  • helpful to track / document which risks occurred and their impacts
22
Q

When should RRP be implemented (trigger point reached) ?

A
  • implementing RRP requires additional funds / resources/ working overtime / additional materials

-P prices / budgets should include contingency reserves to pay for additional costs for implementing RRP

23
Q

RISK MONITORING?

A

regulatory tracking of risks / reviewing risks assessment matrix throughout P

  • determine any changes to likelihood/ impact of any risks
  • factors can determine if a risk has + in priority or - in importance
  • new risks identified that were overlooked In beginning
  • project work scope/ budget/ SCHED may be changed by a customer which will affect defined risks and new ones
24
Q

Project meetings ?

A
  • agenda for project status review should include an item regarding risk assessment
  • attention to reviewing trigger points for each Risk to ensure no RRP should be implemented
25
Q

Track / document risks occurred ?

A

Helpful in learning lessons for managing risks for future projects

26
Q

Risks can be categorised in 7 types ?

A
  1. Technological
  2. Human
  3. Usability
  4. Project team
  5. Project
  6. Organisational
  7. Strategic / political
27
Q

5 basic types of resources used in an information system development project are ?

A
  1. People
  2. Hardware
  3. Software
  4. Data
  5. Network resources
28
Q

Technological risk category ?

A

Incorporating latest tech may lead to lack of integration of hardware /software into organisations systems
- new technological advances may have P scope creep / potential to cause changes in P requirements poorly managed

29
Q

Purpose of categories ?

A

Guide brainstorming sessions for P team to list potential risks

30
Q

Critical success factors ?

A
  1. Identify risks + potential impacts before p starts
  2. Involve P team / experts in analysing / evaluating risks
  3. Assign high priority to high likelihood risks + high impact
  4. Develop response plans for addressing high priority risks