Chapter 8 Flashcards

1
Q

Definition of competitive dynamics

A

Intense rivalry involving actions and responses among similar competitors vying for the same customers in a marketplace

Ex: aggressive price drops; imitating features (UA vs Delta)

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2
Q

What are the five ways to aggressively attack your rivals (hardball)

A
  • Devastaing rivals’ profit sanctuaries
  • Plagiarizing with pride
  • Deceiving the competition
  • Unleashing massive and overwhelming force
  • Raising competitor’s cost
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3
Q

Explain “devasting rival’s profit sanctuaries”

A

Through focused attacks on a rival’s most profitable segments, a company can generate maximum leverage with relatively smaller-scale attacks

Ex: Walmart began to offer low priced extended warranties after learning rivals, Best Buy derived most of their profits from the extended warranties

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4
Q

Explain “Plagiarizing with pride”

A

Second movers can see how customers respond, make improvements, and launch a better version without all the market development costs

Ex: Samsung’s imitation of iPhone

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5
Q

Explain “deceiving the competition”

A

May cause the rivals to miss strategic shifts, spend money pursuing dead ends, or slow their responses

Ex: Craft beers owned by big breweries

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6
Q

Explain “unleashing massive and overwhelming force”

A

A firm commits significant resources to a major campaign to weaken rivals’ positions in certain markets

Ex: Coke’s entry into developing countries; De Beers

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7
Q

Explain “Raising competitors’ cost”

A

Steers its rivals into relatively higher cost/lower profit areans

Ex: Amazon forcing Walmart to adopt 2 day delivery

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8
Q

What is new competitive action and some reasons do companies enact it?

A

“An attack on competitive positions that can provoke a reaction”

  • Improve market position
  • Capitalize on growing demand
  • Expand production capacity
  • Provides an innovative new solution
  • Obtain first-mover advantages
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9
Q

What is threat analysis and the two factors used to assess whether or not companies are close competitors?

A

Threat analysis: once a new competitive action becomes apparent, companies must determine how threatening it is to their business

  • Market commonality
  • Resource similarity
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10
Q

Explain “market commonality”

A

The extent to which competitors are vying for the same customers in the same markets

Ex: Trader Joes-Walmart vs. Lowe’s-Home Depot

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11
Q

Explain “resource similarity”

A

The extent to which rivals draw from the same types of strategic resources

Ex: IT firms in Silicon valley

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12
Q

What is a competitor’s motivation and capability to respond and what are some questions to ask?

A

How serious is the impact of the competitive attack to which they are responding?

What is the intent of the competitive response?

What strategic resources can be employed to fend off a competitive attack?

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13
Q

Must consider the role of the frim’s what?

A

Age and size; older and large incumbents might be

  • More capable because of its experience and resources
  • Less inclined to react because of complacence
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14
Q

What are the two types of competitive actions?

A

Strategic actions and tactical actions

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15
Q

Explain “Strategic actions”

A

Major commitments of distinctive and specific resources to strategic initiatives

-Requires significant planning and strategic resources and once initiated, is difficult to reverse

Ex: New market entry, new product introductions, capacity changes, M&A

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16
Q

Explain “Tactical actions”

A

Refinements or extensions of strategies usually involving minor resource commitments

-Typically draw on general resources and can be implemented quickly

Ex: Price changes, product/service enhancements, marketing efforts, new distribution channels

17
Q

The likelihood of a competitive reaction will depend on what three factors?

A
  • Market dependence
  • Competitor’s resources
  • The reputation of the firm that initiates the action (actor’s reputation)
18
Q

What are the two terms for choosing not to react?

A

Forbearance: holding back on an attack/reaction

Co-operation: both cooperating and competing with rival firms
Ex: Working together behind the scenes to achieve industrywide efficiencies (Hotels in resort locations sharing the upkeep of common infrastructures such as parking, roads, sidewalks)