Question 1

Development implies learning that is not necessarily related to an employee's current job.

Accepted Answer

True

Question 2

A protean career is one that remains constant despite the changes in a person's interests, abilities, and values and in the work environment.

Accepted Answer

False

Question 3

The approaches to employee development fall into four broad categories: formal education, assessment, job experiences, and interpersonal relationships.

Accepted Answer

True

Question 4

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

Accepted Answer

True

Question 5

According to the Myers-Briggs Type Indicator, individuals with a Feeling (F) preference try always to be objective in making decisions, whereas individuals with a Thinking (T) preference are more subjective.

Accepted Answer

False

Question 6

Research on the validity, reliability, and effectiveness of the Myers-Briggs Type Indicator is inconclusive.

Accepted Answer

True

Question 7

The Myers-Briggs Type Indicator is an assessment tool for behavioral styles based on the works of the psychologist William Marston.

Accepted Answer

False

Question 8

Assessment centers are primarily used to identify employees' technical skills.

Accepted Answer

False

Question 9

Research suggests that assessment center ratings are valid for predicting performance, salary level, and career advancement.

Accepted Answer

True

Question 10

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving his or her performance.

Accepted Answer

True

Question 11

Most employee development occurs through formal education programs.

Accepted Answer

False

Question 12

An organization can use downward moves as a source of job experience.

Accepted Answer

True

Question 13

Relocation is the most common way to use downward moves for employee development.

Accepted Answer

False

Question 14

Mentoring programs tend to be very successful when they are compulsory.

Accepted Answer

False

Question 15

Coaches are peers or managers who work with other employees to motivate them, help them develop their skills, and provide them with reinforcement and feedback.

Accepted Answer

True

Question 16

Basic career management systems involve the four sequential steps of recruiting, relocation, reality check, and action planning.

Accepted Answer

False

Question 17

In a self-assessment, an organization's responsibility is to identify opportunities and areas that need improvement.

Accepted Answer

False

Question 18

Action planning often involves the preparation of a career development plan.

Accepted Answer

True

Question 19

Women and minorities often have difficulty finding mentors.

Accepted Answer

True

Question 20

The development of high-potential employees is usually a very swift process.

Accepted Answer

False

Question 21

``` Managers provide for ________, a combination of formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers. A) emotional development B) training programs C) employee development D) counseling sessions E) feedback ```

Accepted Answer

C

Question 22

``` ________ increases an employee's ability to move into jobs that may not yet exist. A) Development B) Qualification C) Physical appearance D) Personal background E) Ethnic culture ```

Accepted Answer

A

Question 23

Which statement is true of the relationship between training and development? A) Training is future-oriented, while development is focused on one's experiences in the past. B) Training prepares employees for management careers, while development is for learning entry-level skills. C) Participation in training is voluntary, but most organizations require participation in development activities. D) The goal of training is preparation for the current job, while the goal of development is preparation for future job opportunities. E) Training is often an ongoing process, while development tends to be a short-term process.

Accepted Answer

D

Question 24

``` A(n) ________ is a career that frequently changes based on changes in a person's interests, abilities, and values and in the work environment. A) prescribed career B) stable career C) flexible career D) established career E) protean career ```

Accepted Answer

E

Question 25

``` ________ helps employees select development activities that prepare them to meet their career goals. A) Career path B) Training C) Policy analysis D) Job sharing E) Career management ```

Accepted Answer

E

Question 26

The four general approaches that companies use for employee development include A) formal education, assessment, job experiences, and interpersonal relationships. B) job rotation, promotion, transfer, and job sharing. C) psychological tests, assessment centers, the Myers-Briggs Type Indicator, and performance feedback. D) business games, formal courses, team building, and assessment. E) total quality management, Six Sigma, lean manufacturing, and quality function deployment.

Accepted Answer

A

Question 27

What is true of formal education as an approach to employee development? A) Organizations organize formal educational programs at the workplace or off-site to support employee development. B) Formal education includes organization-specific workshops that are open to outsiders as well as employees. C) As a prerequisite to formal education, trainees must enroll in various courses offered by an organization. D) Formal education includes presentations sent out by an organization, which enlist the ethics and policies educating employees from time to time. E) In an organization, formal education involves collating data pertaining to the development of projects.

Accepted Answer

A

Question 28

``` Greene Creations, a popular furniture manufacturer, provides employee support through various workshops on interior design techniques. It also offers three-month courses on various aspects of decorating a home, from suitable paint for a media room to contemporary outdoor furnishings. This adds to employees' existing knowledge and skill sets, helping create customer satisfaction. In this scenario, which approach to employee development is Greene Creations taking? A) assessment B) formal education C) job experiences D) interpersonal relationships E) counseling ```

Accepted Answer

B

Question 29

Jacob, the vice president of Money-Makers, is reviewing the development program for the company's middle managers. He notes that management development includes psychological profiles and mentors, as well as lateral moves to positions that give managers a broader view of the company. Jacob would like to add a component of formal education. Which option could be included in this new component? A) on-the-job training in the basics of managers' current jobs B) opportunities to sign up for sessions with a life coach C) a program of externships at local charities D) workshops involving business games and simulations E) 360-degree feedback

Accepted Answer

D

Question 30

``` A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university. At the end of the course, the employees are able to perform better in the organization. Which method of employee development has the firm used? A) externship B) formal education C) assessment D) interpersonal relationships E) personality test ```

Accepted Answer

B

Question 31

``` The process of collecting information and providing feedback to employees about their behavior, communication style, or skills is known as A) requirements analysis. B) data mining. C) assessment. D) counseling. E) quality check. ```

Accepted Answer

C

Question 32

For assessment to work efficiently, an employee must be A) provided suggestions to improve his or her weak skills. B) evaluated discreetly so the employee does not pretend to be a model employee. C) present on the day the assessment occurs so that results of the feedback will be accurate. D) employed at the organization for at least a year. E) informed that an appraisal can take place at any time during the year.

Accepted Answer

A

Question 33

``` The Myers-Briggs Type Indicator (MBTI) identifies individuals' preferences for source of energy, means of information gathering, way of decision making, and A) succession planning. B) self-assessment. C) lifestyle. D) value system. E) goal setting. ```

Accepted Answer

C

Question 34

The energy dichotomy of the Myers-Briggs Type Indicator indicates A) the preparations individuals make before making decisions. B) the amount of consideration individuals give to their own and others' values and feelings. C) individuals' degree of introversion or extroversion. D) the hard facts of a situation. E) individuals' tendency to be either flexible or structured.

Accepted Answer

C

Question 35

According to the Myers-Briggs Type Indicator, how do Introverted types (I) gain energy? A) by focusing on inner thoughts B) by focusing on interpersonal relationships C) by gathering facts and details D) by focusing less on facts and more on possibilities E) by trying to be objective in making decisions

Accepted Answer

A

Question 36

``` According to the Myers-Briggs Type Indicator, Extroverted types (E) gain energy through A) interpersonal relationships. B) personal thoughts. C) facts and details. D) establishing goals. E) inner feelings. ```

Accepted Answer

A

Question 37

According to the Myers-Briggs Type Indicator, what is true of individuals with a Sensing (S) preference? A) They enjoy surprises. B) They tend to rush into decision making. C) They tend to focus less on facts and more on possibilities and relationships among them. D) They focus on interpersonal relationships. E) They tend to gather the facts and details to prepare for a decision.

Accepted Answer

E

Question 38

The decision-making dimension of the Myers-Briggs Type Indicator relates to the A) steps or actions individuals take when making decisions. B) amount of consideration given to others' feelings when making a decision. C) individuals' tendency to be flexible and adaptable. D) confidence and speed with which decisions are reached. E) individuals' interpersonal strength and vitality.

Accepted Answer

B

Brainscape's Knowledge GenomeTM

Chapter 8 Flashcards

Brainscape's Knowledge Genome^TM