Chapter 7.3 Flashcards

1
Q

Types of brands

A

-Manufacturer versus private brands
-Generic brands
-Individual brands,
-family brands and company names

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2
Q

National branding has 3 branding options

A

-C-I-F

-Company name with brand
-Individual brands
-Family brand

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3
Q

Company name with brand

A

It adds the firm’s reputation to the product.

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4
Q

Family brand:

A

this brand is assigned to an entire line or mix of product items

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5
Q

Individual brands

A

a separate brand assigned to an individual product item within a product line

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6
Q

Brand extension

A

-Using the leverage of a well-known brand name in one category to launch a new product in a different category.

-It is any effort to use a successful brand name to launch new modified products.

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7
Q

Brand equity

A

-The worth of the brand in terms of value and strength.

-It exists as a function of consumer choice in the marketplace.

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8
Q

Selecting a brand name

A

-P-I-T-T-E-D

-Position the brand name strongly in the mind of the consumer.

-It must be original and distinctive.

-They should be as short as possible.

-They must be easy to pronounce.

-Ensure the name is available.

-Don’t be too generic or too limiting.

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9
Q

Packaging

A

Activities which pertain to the design, manufacturing and filling of the wrapper with the product item, in such a way that the product item can be protected, sorted, handled, transported and identified effectively, and marketed successfully’.

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10
Q

Functions of packaging

A

P-P-S-S-S-L
-Protective function.
-Promotional function

-Storage function
-Sales function
-Service function

-Loading and transport function

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11
Q

Types of packaging

A

-Family or individual packaging

-Speciality packaging

-Reusable or collectable packaging

-Multiple packaging

-Labelling

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12
Q

Product support services

A

-Customer service

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13
Q

Customer service

A

The assistance provided to help a customer with the purchase or use of a product – a service that augments the actual product

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14
Q

product development

A

The process of developing a product, from the design and creation stages right up to the marketing of new products and introducing the product to the market.

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15
Q

Types of new products

A

-N-N-I-L-R

-New-to-the-world products

-New-to-the-marketer products
-Improved products

-Line extensions

-Repositioned products

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16
Q

The process of developing new products

A
  1. Idea generation
  2. Idea screening
  3. Concept testing
  4. Business analysis
  5. Product development
  6. Test marketing
  7. Commercialism
  8. Review of market performance
17
Q

consumer adoption process

A

the mental processes through which an individual moves from first hearing about an innovation through to final adoption

18
Q

Differences in people’s readiness to try a new product

A

-L-L-I-E-E

-Late majority
-Laggards
-Innovators
-Early adopters
-Early majority

19
Q

Laggards

A

They are tradition bound, suspicious of change and adopt an innovation only when it takes on a measure of tradition itself

20
Q

Late majority

A

They tend to be skeptical and adopt an innovation only after the majority of people have tried it