Chapter 7 Organizing Flashcards

1
Q

Organizational Structure

A

The formal arrangement of jobs in an organization

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2
Q

Organizational Design

A

Process involving decisions about such things as work or job specialization, departmentalization, chain of command, etc

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3
Q

Span of Management

A

Scope of supervision; the number of people who report to a particular manager

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4
Q

Formal Authority

A

Believes authority comes from the top down; outdated now

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5
Q

Chain of Command

A

Who reports to whom in an organization

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6
Q

Line Authority

A

Positional Authority; existing superior-subordinate relationships ; requires employees to recognize the legitimacy of a managers authority even if an employee doesn’t like the manager

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7
Q

Staff Authority

A

An employee who has a certain expertise and/or is given the right to assist others

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8
Q

Functional Authority

A

Restricted to a specific area/function/etc

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9
Q

Personal Authority

A

Authority and power associated with an individual

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10
Q

Power

A

Ability to influence people toward organizational objectives and get them to act in a certain way

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11
Q

Line Employees

A

Employees who have a direct responsibility to ensure goals are achieved

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12
Q

Staff Employees

A

Employees who serve in an advisory capacity but do not have direct responsibilities for goals in a department.

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13
Q

Unity of Command

A

Each employee has a single immediate supervisor who in turn is responsible to a superior, and so on

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14
Q

Span of Management or Span of Control

A

The number of people any one manager can supervise effectively

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15
Q

Centralization

A

A hierarchy based decision making structure where all decisions and processes are handled strictly at the top or the executive level.

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16
Q

Decentralization

A

An organization that is operated on delegation of decision-making powers and flexible processes.

17
Q

Delegation

A

Tasks and accompanying authority that are assigned to an employee by a manager.

18
Q

Matrix Organization

A

An organizational structure that facilitates the horizontal flow of skills and information.

19
Q

Organic Organization

A

An organization structure in which employees may not have a director supervisor or may not be assigned permanently to one team.

20
Q

Traditional Organization

A

An organization in which the lines of authority are very clear. Employees take direction only from their immediate manager who takes direction from their manager and so on.

21
Q

Parity Principle

A

The concept that individuals who are given responsibility for a function must be given enough authority to carry out that function

22
Q

Formal Authority Theory

A

Believes that authority originates from the top

23
Q

Authority Acceptance Theory

A

Belief that authority is not granted by the CEO but rather from the employees’ willingness to comply with a specific manager

24
Q

Limitation of Authority

A

Refers to a limitation placed on a manger by a boss or by social mores/community practices/lifestyle