Chapter 7: Organizational structure Flashcards

1
Q

Organizational Culture, organizational structure, organizational Charts

A

-A firm’s shared values, beliefs, traditions, philosophies, rules & role models for behaviour
-the arrangement of positions in an organization
-Represents structure

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2
Q

Holacracy

A

The flat, horizontal approach to management

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3
Q

Specialization and departmentalization

A

2 approaches to work designation

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4
Q

Departmentalization

A

-Functional (similar functional activities, e.g. finance, manufacturing)
-Product
-Geographical
-Customer
{remember that there are pros & cons to each)

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5
Q

Centralized and Decentralized Organization

A

Centralized- a structure in which authority is concentrated at the top & very little decision-making authority is delegated to lower levels
Decentralized- when decision-making authority is delegated as far down the chain of command as possible
{remember these are systems for businesses as a whole, narrow/wide span management is for individual managers

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6
Q

Organizational Layers

A

The number of levels in the organization. (Flat=fewer, Narrow=more)

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7
Q

Line Structure
Line-and-Staff Structure
Multi-divisional
Matrix

A

Line structure: direct lines of authority like 7/11
Line&Staff: traditional line relationship between supervisors and subordinates; specialized manager-called staff managers- are available to assist line managers.
Multi-divisional: organizes departments into larger groups called divisions.
Matrix Structure: sets up teams that have members from different departments, thereby creating 2+ intersecting lines of authority (for projects)

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8
Q

Groups, Teams, Committees, Task Forces, Project Teams, quality assurance teams, Product-development team, self-directed work team

A

Commmitees- long term
Project teams- complete control of a specific work project

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9
Q

Types of Formal Communication

A

Upward, downward, horizontal, diagonal

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