Chapter 7: Non-Insurance Services

Question 1

What are the four non-insurance services?

Answer 1

• Helplines
• Authorised suppliers / repairers
• Risk control
• Uninsured loss recovery services

Question 2

What will an insured consider for risk control for a business interruption policy?

Answer 2

Any bottlenecks in the production process as these may cause a big loss due to a minor peril.

Question 3

What is an uninsured loss recovery service?

Answer 3

Where the insured has no cover but has a legal right to recover losses from another.

Question 4

Why might an uninsured loss recovery service be used?

Answer 4

• Third party only cover (if damaged by another person)
• Policy excess recovery
• Hire cars
• Compensation for personal injuries (caused by a third party)