Chapter 7 ( E-business and e-commerce)

Question 1

E-commerce

Answer 1

Process of buying, selling, exchanging products, services, and information online.

Question 2

Digitals goods

Answer 2

easy to transfer
easy to copy
permanent
low marginal cost

Question 3

E-commerce mechanisms

Answer 3

Electronic auctions
E-stores
E-malls
E-markets

Question 4

Types of e-commerce

Answer 4

B2B
B2C
C2C
B2E
E-government
Mobile commerce

Question 5

Business model

Answer 5

planned activities for profit in market place

• value proposition
• profit model

(online direct marketig, viral marketing, group purchasing, online auctions, memberships)

Question 6

Electronic Payment Mechanisms

Answer 6

Electronic Checks (e-checks)
Electronic Cards
Person-to-Person Payments
.PayPal

Question 7

Pros and cons of e-commerce

Answer 7

Pros:
Large marketplace
Low cost of processing and distribution
Open 24/7
Available to anyone around the work

Cons:
Uncertain security standards
In some countries, web access is expensive
Unresolved legal issues

Question 8

Issues in e-tailing?

Answer 8

channel conflict
multi channeling
order fulfilment

Question 9

Ethical issues in e-commerce?

Answer 9

copyright
fraud
cybersquatting
cookies
privacy

Question 10

B2B

Answer 10

Sell-side
Buy-side
Electronic exchange (direct material, horizental, vertical)