Chapter 7 - Branding Flashcards

1
Q

Types of consumer products (4)

A
  1. Convenience
  2. Shopping
  3. Specialty
  4. Unsought
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2
Q

Types of consumer products (4)

*Convenience

A

Convenience: purchased frequently, immediately, and with a minimum of comparison and buying effort

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3
Q

Types of consumer products (4)

**Shopping

A

Shopping: consumer compares product alternatives such as suitability, quality, price, and style

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4
Q

Types of consumer products (4)

**Specialty

A

Specialty: unique characteristics or brand identification, which the consumer is willing to make a special purchase effort. Eg: Rolex Watch, Ferrari car

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5
Q

Types of consumer products (4)

**Unsought

A

Unsought: a product the consumer does not know about, or normally consider buying. Eg: burial plot, life insurance, dental services

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6
Q

Business product definition

A

a product bought by individuals and organizations for further processing or for use in conducting a business

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7
Q

Business product types (3)

A
  1. Materials and parts
  2. Capital items
  3. Supplies and services
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8
Q

Business product types (3)

**Materials and parts

A

Materials and parts: raw and manufactured materials, component parts

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9
Q

Business product types (3)

**Capital items

A

Capital items: buildings, land and equipment used in buyer’s production or operations, long useful life

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10
Q

Business product types (3)

** Supplies and services

A

Supplies and services: operating supplies, repair and maintenance items, and services

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11
Q

Branding

A
key dimensions that define and determine the most influential brands in Canada
Trustworthy
Engagement
Leading edge
Corporate citizenship
Presence
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12
Q

What makes a brand? (6)

A
  1. brand name
  2. jingles
  3. Slogans
  4. characters
  5. logos/symbols
  6. URL
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13
Q

What are some values of branding? (6)

A
  1. brands impact market value
  2. brands assets
  3. reduce marketing costs
  4. protect from competition
  5. brand loyalty
  6. facilitate purchasing
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14
Q

Choosing a brand name

A
  1. suggest benefit
  2. easy to pronounce and remember
  3. positive and distinct
  4. capable of legal protection
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15
Q

How to protect brands (3)

A
  1. patent
  2. copyrights
  3. trademark
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