Chapter 7

Question 1

Refers to how work is coordinated between individuals and teams within an organization.

Answer 1

Organizational Structure

Question 2

To achieve organizational goals and objectives, individual work doesn’t need to be coordinated and managed.

Answer 2

F

Question 3

The Walking Dead, World War Z, and Zombieland serve as a powerful metaphor for individuals

Answer 3

trapped in organizations where they are powerless and hopeless.

Question 4

Building Blocks of Structure

Four aspects of structure

Answer 4

centralization, formalization, hierarchical levels, and departmentalization.

Question 5

The degree to which decision-making authority is concentrated at higher levels in an organization.

Answer 5

Centralization

Question 6

In decentralized companies, decisions are made and problems are solved at lower levels of the organization.

Answer 6

T

Question 7

The extent to which policies, procedures, job descriptions, and rules are written and explicitly articulated.

Answer 7

Formalization

Question 8

Organizations with several layers of management between frontline employees and the top level.

Answer 8

Tall Structure

Question 9

Organizations with few layers, often with large numbers of employees reporting to a single manager.

Answer 9

Flat Structure

Question 10

Structures in which jobs are grouped based on similarity in functions.

Answer 10

Functional Structures

Question 11

When departments represent the unique products, services, customers, or geographic locations the company is serving.

Answer 11

Divisional Structures

Question 12

Those structures that resemble a bureaucracy and are highly formalized and centralized.

Answer 12

Mechanistic Structures

Question 13

Those structures that are flexible and decentralized with low levels of formalization where communication lines are more fluid and flexible.

Answer 13

Organic Structures

Question 14

Organizations that cross a traditional functional structure with a product structure. Specifically, employees reporting to department managers are also pooled together to form project or product teams.

Answer 14

Matrix Organizations

Question 15

An organization that eliminates traditional barriers between departments as well as barriers between the organization and the external environment.

Answer 15

Boundaryless Organizations

Question 16

An organization where all the nonessential functions are outsourced.

Answer 16

Modular Organizations

Question 17

A form of boundaryless design where two or more companies find an area of collaboration and combine their efforts to create a partnership that is beneficial for all parties.

Answer 17

Strategic Alliances

Question 18

One whose design actively seeks to acquire knowledge and change behavior as a result of the newly acquired knowledge.

Answer 18

Learning Organization

Question 19

The movement of an organization from one state of affairs to another.

Answer 19

Organizational Change