Chapter 7

Question 1

leadership role is part of the organization’s structure

Answer 1

formal influence

Question 2

important principles that will guide decisions and actions in the company

Answer 2

core values

Question 3

effort to direct and lead people to accomplish the planned work of the organization

Answer 3

implementing

Question 4

all of the activities involved in obtaining, preparing and compensating the employees of a business

Answer 4

staffing

Question 5

enables a person to affect the actions of others

Answer 5

influence

Question 6

ensure that the highest standards of conduct are observed in a company’s relationships with everyone who is a part of the business or affected by business activities

Answer 6

ethical business practices

Question 7

process of accomplishing the goals of an organization through the effective use of people and other resources

Answer 7

management

Question 8

way people get along with each other

Answer 8

human relations

Question 9

effort to inspire and motivate individuals and groups to accomplish important goals

Answer 9

leadership

Question 10

determines to what extent the business is accomplishing the goals it sets out to reach in the planning stage

Answer 10

controlling

Question 11

analyzing information, setting goals, and making decisions about what needs to be done

Answer 11

planning

Question 12

way a manager treats and involves employees

Answer 12

management style

Question 13

identifying and arranging the work and resources needed to achieve the goals that have been set

Answer 13

organizing

Question 14

leadership role is not part of a formal structure

Answer 14

informal influence