Chapter 7 Flashcards

1
Q

Product Life Cycle

A

Product life cycle is defined as a planning tool that describes the stages a product will pass through from its introduction until its declin

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2
Q

Key Consideratians

A

Products have limited lives Products move through various stages of growth. Profits vary according to the stage in the PLC Products require different manufacturing, purchasing and human resource strategies along each stage of the PLC. Not all products follow the PLC exactly. PLC can be used as an aid to understanding the lifecycle of a product category, product form, a product or a brand.

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3
Q

Stages of the PLC

A

Gestation Stage Introduction Stage Growth Stage Mature Stage Saturation Stage Decline Stage Elimination Stage

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4
Q

Gestation Stage - `product development process

A

This process identifies a number of tasks that need to be dealt with before a product comes to life. needs analysis planning idea generation and screening research and development product design and prototyping production line instillation raw materials and components procurement actual production

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5
Q

Gestation Stage

A

Organisation spend a considerable amount of money before sales have been generated. With zero sales, profits are in fact negative. There is no way for a company to by pass this step, unless they resell and even then there is costs involve. This stage should be as short as possible. Th sooner a product can be manufactured the sooner selling can begin. This will reduce the amount needed for pre sales investment.

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6
Q

Introduction Stage

A
  • Product is launched and introduced in the market place.
  • Sales grow slowly as customers are not yet aware or informed about the product.
  • Customers tend to resist new products.
  • High marketing costs are involved in making consumers aware of a new product.
  • The costs are incurred in paying for marketing vehicles used to communicate a new product.
  • Marketers use different types of media to make consumers aware of the product, including the amount spent per medium.
  • Few distribution channels carry the manufacturer’s new product.
  • Since the product was new, production problems were possible because the product was dependent on the technology used by the manufacturer.
  • The technology used to manufacture a product should be compatible with the features of the product – if it does not, the product will have manufacturer defects. In this phase, few competitors in the marketplace carried it and few retailers and wholesalers had it on offer.
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7
Q

Growth phase.

A

There is an increase in the number of competitors.

Product improvements occur to meet consumer needs. The number of intermediaries increases as the product proves to be profitable. -

The prices of the GPS were then lowered because they were introduced at a higher price (skimming price strategy).

Sales volume increases and there is an increase in profits because of the high demand for the GPS navigator.

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8
Q

Maturity phase.

A

Owing to the introduction of new products, sales growth levels off for products in this phase.

The sales volumes of the GPS Tom Tom and Garmin navigator are now being threatened by the motor industry which offers built-in navigators.

Competition level increases and is intense since the motor and cell phone industries have entered the market and are offering the product features on their products.

Reduction in profit margins for intermediaries.

Lastly, there is also reduction in the overall level of profits.

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9
Q

Decline phase.

A

This phase is characterised by a permanent decline in sales the withdrawal of the product cuts in advertising a decline in the size of the market a decline in the number of competitors and reduction in profits.

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10
Q

Introductory phase strategies.

A

Rapid skimming Slow skimming Rapid penetration A slow penetration strategy

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11
Q

Rapid skimming strategy

A

Rapid skimming involves introducing a product at a high price and promoting it intensively (eg the LG touch screen refrigerator).

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12
Q

Slow skimming strategy

A

Slow skimming, however, entails introducing products at a high price and not investing in intensive promotion (eg Rolex and Raymond Weil watches and Rolls-Royce cars.

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13
Q

Rapid penetration strategy

A

Rapid penetration involves introducing a product at a low price and promoting it intensively (eg deodorants, beauty soaps and bread, which are basic convenience products).

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14
Q

A slow penetration strategy

A

A slow penetration strategy is implemented by introducing products at a low price and using promotion (eg cleaning, food and nondurable products).

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15
Q

Growth phase strategies

A

The objective of these strategies is to maximise market share.

  1. The first strategy is to add new features.
  2. The second strategy is quality improvement of the product.
  3. The third strategy, adding distribution channels, basically means covering the market by adding more retailers and wholesalers.
  4. The last strategy added, namely new segments, means that Clinique and Revlon started offering their products at the above-mentioned retailers, which means y that the products could be bought on the credit purchase system.
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16
Q

Maturity phase strategies.

A

The three main strategies in this phase of the life cycle are market, product and marketing mix modifications.

17
Q

Market modification

A

Market modification suggests new ways of using a product (eg using red wine when cooking lamb).

18
Q

Product modification

A

Product modification entails improving the product by adding features. This is similar to the strategy in the growth phase discussed earlier using the Coke bottle as an example. Additional examples are Omo soap powder and All Gold tomato sauce products packaging.

19
Q

A marketing mix modification

A

A marketing mix modification involves changing the seven Ps.

20
Q

Decline phase strategies.

A

The objectives on this phase are to reduce expenses and take advantage of the brand. The strategies in this phase are maintenance, harvesting and withdrawal.

21
Q

maintenance

A

The maintenance strategy is applied to keep the products in process (eg computer monitors).

22
Q

harvesting

A

When applying the harvesting strategy, products are offered without any investments in them (eg the black and white television which still exists but is rare in the market).

23
Q

PLC Uses

A

Changes in sales levels. Managing the components of the marketing mix. New product decisions and the product mix.

24
Q

Changes in sales levels.

A

An example would be the manager of the Blackberry 8520 being able to identify reasons behind changes in the sales volume of this cell phone. There are new advanced Blackberry models such as the Blackberry Storm with improved features on the 8520 model. The following link contains a video and brief discussion to illustrate the reasons in changes in sales volume of the Blackberry phone: y http://www.mobilewhack.com/blackberry-storm-vs-blackberry-curve-8900/.

25
Q

Managing the components of the marketing mix.

A

These components should be adapted according to the stage a product is in its life cycle. When promoting a new product, the marketing manager advertises the product intensively.

26
Q

New product decisions and the product mix.

A

Bear in mind that new products include upgrades of the product in the decline stage. The Blackberry Storm is an example of a new model with improved features – hence a new product decision. An example of a product mix of Toyota cars would be the Corolla, Yaris, Camry, Prius and Avalon.

27
Q

Types of PLC

A

Classic PLC. Fashion fad. Extended fashion fad. have” products. Seasonal or fashion products. Revival. Fiasco.

28
Q

Classic PLC.

A

Take Castle Lager – it has been selling for over a decade and has not yet reached its decline phase, despite the introduction of Castle Lite. A lot of staple products fall within the classic PLC group.

29
Q

Seasonal or fashion products.

A

These are sought-after products during specific seasons of the year. During the festive season, for example, the demand for Christmas trees increases. Another example is ice cream, whose sales tend to soar during summer even though it is available throughout the year. Hot beverages such as coffee, Milo, Horlicks and hot chocolate and soups sell well during winter.

30
Q

Revival.

A

These are products that move through the introduction to the decline phases, but they are then revived (eg certain items of clothing).

31
Q

Fiasco

A

These are products that fail within a short period of time. They do not follow the PLC stages.

32
Q

Extended fashion fad.

A

The so-called “Regular” jeans have been on the market for a long time and are still bought by consumers, even though the sales of this style have not always remained the same. Basically, the types of product in this life cycle are “must have” products.

33
Q

Fashion fad.

A

Roller blades sneakers are an apt example of fashion fad products. They are only popular for a short period of time.

34
Q

Criticising PLC

A
  • One cannot prove the theory and it is thus impractical for marketers to use as a planning tool.
  • Marketers cannot determine in advance the shape or form of a particular product’s PLC.
  • The marketing manager may prematurely manage the product to the decline phase.
  • The length of each phase cannot be accurately determined because different products such as consumer and industrial products may be offered to different market segments.
35
Q

Planned obsolescence

A

Planned obsolescence is defined as a manufacturing decision by a company to make consumer products in such a way that they become out-of-date or useless within a known time period.

36
Q

The reason for obsolescence

A

The reason for the decision is to ensure that consumers purchase the product many times instead of once.

The decision is normally taken for industrial products such as building materials, steel and light bulbs.

37
Q

Perceived obsolescence

A

Perceived obsolescence, however, entails making products that go out of fashion or are not in style, so customers buy more, slightly different ones (eg products in the fashion industry).