Chapter 7

Question 1

Team work

Answer 1

Combination of skills, knowledge and experience of individuals to work towards a certain goal

Question 2

Forming

Answer 2

Introductions and socialising take place

Question 3

Storming

Answer 3

Volatile phase where team members test assertiveness, agendas and roles of members

Question 4

Norming

Answer 4

Strong team cohesion is formed

Question 5

Performing members

Answer 5

actively work together as a team

Question 6

Informal team

Answer 6

Individuals choose to associate themselves with each other

Question 7

Formal teams

Answer 7

Identified by management to form a team

Question 8

Functional working team

Answer 8

Includes individuals from a particular department to solve the issues in that department

Question 9

Problem solving team

Answer 9

Individuals from different areas assist another department

Question 10

Multi disciplinary team

Answer 10

Individuals from different functional areas solve specific problems the BUSINESS is facing

Question 11

Contributor

Answer 11

Get the team to focus on the task

Question 12

Collaborator

Answer 12

Continuously emphasises overall purpose of team while establishing goals

Question 13

Communicator

Answer 13

Encourages positive relations between team members

Question 14

Challenger

Answer 14

Not afraid to ask tough questions and pushes the team to make difficult decisions