Chapter 7 Flashcards
A vision statement identifies as…
What the business wants to be in the future
What represent the highest level of planning in an organization
Strategic planning
What is the process of working with people and resources to accomplish the goals of an organization
Management
Which is not a primary function of management
Marketing
At what stage in the decision-making process would managers be most likely to seek customer or market opinion
When choosing the best plan of action
In business planning what is the main course of action created by top-level managers
A strategic plan
It is virtually impossible to teach the skill required to be a successful manager; some people are management material, and some people just aren’t
False
When managers evaluate a decision and determine that it is not meeting the goals of the organization, the decision-making process may be cyclical
True
Top managers learn all they need to know about conceptual skills in business school
True
Once a company’s vision and mission statement have been articulated, management must assess a company’s SWOT, which stands for…
Strengths, weaknesses, opportunities, and threats
Once long-term goals and objectives have been determined, middle management generates…
Tactical plans
Which of the following types of plans represent a set instructions for employees
Operational
Which of these fall directly under the responsibility of first line managers
Day-to-day operation
Tactical planning and coordinating specific plans with the established strategic vision is the task of the…
Middle managers
A(n)… organization consolidates decision making in the hands of a few people
Vertical
