Chapter 7 (11 exam questions) – The Investment Advice Process Flashcards
FOR CONTEXT: The 6 official steps to giving advise are:
see image
This chapter links heavily with chapter 8
What is the purpose of the client agreement (also called customer agreement)
This tells the client about the services offered by the advisor,
This includes remuneration, how often reviews will take place and so on
What does the fact find establish
Soft and hard facts
Hard facts relate to factual information such as a customer’s salary and occupation.
Soft facts refer to their needs, wants, desires and feelings.
There are three main factors to consider when creating someone’s risk profile
What are they?
What is their attitude to risk (subjective)?
What is their tolerance to risk (subjective)?
What is their capacity for loss (objective)?
A questionnaire is typically used as part of the factfind. Why is this?
A good questionnaire aims to elicit a personal response rather than a reaction to what everyone else is doing. People often tend to imitate others (herding) and this could mean their answers about their risk tolerances are skewed. Good questionnaires prevent this
Modern questionnaires usually incorporate questions that will elicit attitudes and tolerances.
They would have questions such as: “How would you feel if the value of your investments fell by 25%”, with a range of answers to choose from.
What is mental accounting in relation to attitude for risk?
It is a term used for this whereby a customer may be prepared to accept a higher risk on say their regular savings than when investing a lump sum
What are ‘stochastic’ modelling tools.
The range of possible returns from a selected asset allocation can be measured over any period of time, and a model of ‘likelihood’ can be created.
This enables them to link risk discussions directly to asset allocations.
When it comes to a portfolios performance. What typically has a bigger effect. Asset allocation or the individual selection of stocks themselves?
Asset allocation
Why is it not fair to bracket all equity funds as higher-risk
A fund investing in established UK shares will generally be less risky than one that invests in smaller companies like ‘alpha’ funds.
Ethical funds differentiate themselves through different types of screening.
Tell me about this
The different types of screening (see image)
Generally, it is easier to invest ethically through collective investment schemes, which will have rigid screening processes in place. WHY?
Trying to screen directly is very difficult with a number of investments and very subjective.
Clients may initially want to achieve a particular return, but it’s not until an adviser brings risk tolerance into the conversation that a more achievable or acceptable objective emerges.
This is where an adviser’s soft skills can come to the fore by asking ‘what if…’ or ‘how would you deal with…’ questions.
There are two main Investment types that these objectives fall into: WHAT ARE THEY
There are five accepted risk categories into which investors can be classified.
These are:
No risk
Low risk (cautious)
Medium risk (balanced)
Medium/high risk (adventurous)
High risk (speculative)
Tell me the differences between each, including what the typical investments found under each type are and what is accepted/not accepted in relation to investment performance