Chapter 6: Working With Buyers Flashcards
- Someone calling about a newspaper ad
A. already knows the area where the home is located.
B. is very likely to buy that particular home.
C. usually does not want to give their name and phone number.
D. is satisfied with the home’s
architectural style.
C. usually does not want to give their name and phone number.
- Which of the following is the best source of new customers for a new licensee?
A. Floor time
B. Open House
C. Referrals
D. None of the above
C. Referrals
- Which of the following is the proper response to a caller inquiring if a property has a view?
A. No, it doesn’t.
B. I’m not sure, let’s go look at it.
C. Is a view important to you?
D. None of the above.
C. Is a view important to you?
- Which of the following is a good policy in handling a phone inquiry?
A. Meet the caller at your office for the first appointment.
B. Obtain the caller’s name and telephone number.
C. Give the caller only enough information to create interest in seeing the property.
D. All of the above.
D. All of the above.
- When is the best time to present the agency disclosure agreement to a new buyer?
A. At the earliest opportunity after an ongoing relationship has been established.
B. Just prior to filling out the purchase agreement.
C. When escrow is opened.
D. The very first time you meet them.
A. At the earliest opportunity after an ongoing relationship has been established.
- Which of the following is not a buying signal?
A. Returning several times to or lingering in a room.
B. Taking a cursory look through the property and leaving quickly.
C. Running a hand over the countertop or along the cabinets several times.
D. Asking if the refrigerator stays with the property.
B. Taking a cursory look through the property and leaving quickly.
- What should you do when you are finished showing a home?
A. Return the home to exactly the same condition as you found it.
B. Let the cat outside to get some exercise.
C. Flush your cigarette butt down the toilet after you are finished with it.
D. Leave the door unlocked for the owners for when they get home.
A. Return the home to exactly the same condition as you found it.
- What should you do when calling another real estate company about the availability of one of its listings?
A. Pretend you are a buyer so you get more information.
B. Identify yourself and the company you are with.
C. Ask to speak to the listing agent only.
D. Ask to speak to the branch manager about the property.
B. Identify yourself and the company you are with.
- What should you do if you arrive at a home and another licensee is already showing it?
A. Show the property but stay as far away from the other licensee as possible.
B. Let the licensee know she needs to speed it up as you have your own timetable to meet.
C. Wait in an inconspicuous place until the other licensee is through, then show the home.
D. All of the above.
C. Wait in an inconspicuous place until the other licensee is through, then show the home.
- What should you do if the buyers bring their children along to see the property?
A. Ask the children to be as quiet as possible.
B. Ask the children’s opinion about the properties.
C. Involve the children in conversations about each home.
D. Both b and c.
D. Both b and c.
