chapter 6 (The Impact of ICT on Society 2)

Question 1

What is digital divide?

Answer 1

The term digital divide related to the gap between those people who are able to make effective use of ICT and those who are not.

Question 2

Name the ways by which the local government can reduce the effects of the digital divide and improve access to their services

Answer 2

Health services
Employment Services
Educational Services
Legal Services
Motoring Services
Financial Services

Question 3

Name the steps that would be taken when using an internet auction website for the first time to sell
products?

Answer 3

Register with auction site/set up account
Setting up user ID and password
Set up security question
Use ‘captcha’/authentication process
Accept conditions
Set up categories of goods to sell
Display good details/descriptions with images and price
Set auction time limit with ‘buy now’ price and shipping costs
Payment options

Question 4

Name the security issues that could arise when using internet auction websites.

Answer 4

Log in details may be accessed and used by others to bid on goods
Personal contact details may be stolen and isused/used in identity theft
Financial/credit card detail may be stolen and used to purchase goods/in fraudulent transactions
Website may carry malware, e.g. Trojans/viruses/spyware/adware may be
downloaded to the computer, log in details may be accessed and used by others to bid on goods