Chapter 6 Terms

Question 1

Leadership

Answer 1

the process of influencing employees to work toward achievement of objective

Question 2

Leadership Trait Theory

Answer 2

There are distinctive physical and psychological characteristics accounting for leadership effectiveness

Question 3

Behavioral Leadership Theories

Answer 3

good leadership is rooted in behavior

Question 4

Leadership Gride

Answer 4

having a high concern for both production and people

Question 5

Contingency Leadership Theory

Answer 5

is their style task- or relationship-oriented and if the situation matches their leader’s style

Question 6

Leadership Continuum

Answer 6

seven leadership styles based on the use of boss-centered versus employee-centered leadership

Question 7

Normative Leadership theory

Answer 7

decision-tree model, select from five leadership styles the one that is appropriate for the situation

Question 8

Situational Leadership

Answer 8

Selecting from four leadership styles, employees’ maturity level in a given situation

Question 9

Autocratic style (S-A)

Answer 9

involves high-directive-low-supportive behavior and is appropriate when interacting with low-capability employees

Question 10

Consultative style (S-C)

Answer 10

Involves high-directive-high-supportive behavior and is appropriate when interacting with moderate-capability employees

Question 11

Participative style (S-P)

Answer 11

Characterized by low-directive-high-supportive behavior and is appropriate when interacting with employees with high capability

Question 12

Laissez-faire style(S-L)

Answer 12

entails low-directive-low-supportive behavior and is appropriate when interacting with outstanding employees

Question 13

Trust

Answer 13

the positive expectation that another will not take advantage of you