Chapter 6 Flashcards
Six Dimensions of trust
integrity, competence, consistency, loyalty, and openness
Integrity
be honest, truthful, and sincere
Competence
have technical and interpersonal knowledge, ability, and skill
Consistency
using the same behavior in similar situation
Loyalty
looking out for the interest of others
Openness
Accepting new ideas and change
Behavioral Leadership Theories
Basic leadership styles - autocratic, democratic, and laissez-faire
Two-dimensional leadership style - initiating structure and consideration styles and job-centered and employee-centered styles
The leadership grid - term
Contingency leadership theories
assume that the appropriate leadership styles vary from situation to situation.
Four Theories of Leadership
Contingency leadership
Leadership Continuum
Normative Leadership
Situational Leadership
Leadership Continuum Styles
7 leaning more on the participative style and 1 the autocratic style
1. State the decision that is not open to discussion
2. Make the decision and convince the employees that it’s a good idea
3. Present the decision and ask if there are any questions
4. Present a decision that is subject to change based on input
5. State the situation, ask for a recommendation decision, then make the decision.
6. Let employees make a decision within set limits
7. Let employees make outgoing decisions
Normative Leadership Style
5 styles
1. Decide
2. Consult individually
3. Consult group
4. Facilitate
5. Delegate
Situational Leadership Styles
4 Styles
1. Telling
2. Selling
3. Participating
4. Delegating
How is behavioral and contingency leadership theories interrelated?
Using the two-dimensional leadership theory developed from behavioral theories, researchers determined that there was no one best style. Contingency researchers developed theories and models using the behavioral leadership styles.
