Chapter 6- Selection Flashcards

1
Q

Selection Process Defined

A

A series of specific steps used to decide which recruits should be hired

Begins when recruits apply for employment and ends with the hiring decision
-Steps involve matching the employment needs of the organization and the applicant

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2
Q

Strategic Significance of Selection

A
  1. Successful execution of an organization’s strategy depends on the calibre of its employees
  2. An organization’s selection decisions must reflect job requirements
  3. Selection strategy must be well integrated with organizational priorities
  4. Selection strategy must recognize organizational constraints
  5. Selection strategy should recognize labour market realities
    - Selection ratio
  6. Selection practices must be ethical
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3
Q

Relationship Between Selection Strategy and Other Organizational Variables

A

*image 1

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4
Q

Selection Ratio

A

The ratio of the number of applicants hired to the total number of applicants available.

1:25 Large number of applicants

1:3 Low quantity

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5
Q

Steps in the Selection Process:
STEP 1
Preliminary Reception of Applicants

A

Initial contact with applicants

Walk-ins may receive preliminary interview

Write-ins often receive letter of acknowledgment

This step has disappeared in many organizations with the increasing use of Internet recruitment

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6
Q

STEP 2
Applicant Screening

A

Remove from consideration applicants who do not meet qualifications

Weighted application blank (WAB)

Ensure application is useful and meets legal requirements

Biographical information blanks (BIB)

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7
Q

STEP 3
Administration of Employment Tests

A

Types of Tests
-Personality Tests
-Ability Tests; Knowledge Tests
-Performance Tests
(Situational Judgment Tests, Assessment Centres)
-Computer-interactive Tests
-Integrity Tests

Reliability - Test yields consistent results

Validity - test accurately measures

Empirical approaches
-Predictive validity
-Concurrent validity

Rational approaches
-Content validity
-Construct validity
-Differential validity

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8
Q

STEP 4
Employment Interviews

A

Employment Interviews:
-Supervisors should have input into the final hiring decision
-Common (and expected) as part of the selection process; covered in more detail

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9
Q

STEP 5
Realistic Job Previews

A

Realistic Job Previews:
-Shows the candidate the type of work, equipment & working conditions
-Highlights positive & negative
-Tends to reduce employee turnover

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10
Q

STEP 6 Verification of References

A

Employment references:
-Discuss applicant’s work history
-Former supervisors may not be candid, especially with negative information
-Reference letters
-Background checks

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11
Q

STEP 7
Contingent Assessments

A

Assessment of health, medical, and driving information

May be scheduled after the hiring decision

Drug tests are increasingly used but may be found to violate employee rights

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12
Q

STEP 8
Hiring Decision

A

Marks the end of the selection process:
-Update HRIS
-Retain applications for future

Tradeoffs among predictors:
-Subjective Approach
-Multiple Cutoff Approach
-Compensatory Approach

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13
Q

After Selection

A

When drawing up the employment contract, pay attention to:
-Specify probationary period if applicable.
-Specify start date and terms of employment clearly.
-Specify reasonable restrictive covenants.
-Ensure that termination procedures are legally enforceable.

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14
Q

Dispositioning of Applicants

A

Throughout the selection process there will be applicants the organization no longer wishes to pursue

The organization’s decision should be communicated with these applicants at the earliest possible opportunity

Applicants who are hired should have their applications stored on the HRIS

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15
Q

Employment Interviews

A

Formal, in-depth conversation conducted to evaluate the applicant’s acceptability

Most widely used selection technique
-Allows a personal impression
-Opportunity to sell a job to a candidate
-Opportunity to answer candidate’s questions
-Effective public relations tool
-Popular due to flexibility and creates two-way exchange
-Flaw relates to varying reliability and validity

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16
Q

Types of Interviews

A

Interviews may be conducted one-to-one, panel, or group interview:

Unstructured interviews
-Few if any planned questions
-Lacks the reliability of a structured interview

Structured interviews
-Pre-determined set of questions
-May improve reliability and validity over traditional unstructured interviews

17
Q

Types of Structured Interviews

A

Behavioural Description Interviews
-Based on principle that the best predictor of future behaviour is past behaviour

Situational Interviews
-Focus on situations likely to arise on the job
-Applicants asked what they would do

Stress-Producing Interviews
-Rapid questioning to assess how applicants handle stressful situations

18
Q

Stages in a Typical Interview

A

*image 2

19
Q

Employment Interview Stages

A

Interview Preparation
-Develop specific questions/answers

Creation of Rapport
-Interviewer is responsible for establishing rapport

Information Exchange
-Heart of the interview

Termination (i.e., drawing the session to a close)

Evaluation (i.e., use of a checklist)

20
Q

Interviewer Errors

A

Halo effect
Leading questions
Stereotypes
Interviewer domination
Contrast errors

21
Q

Interviewee Errors

A

May be trying to cover job-related weaknesses or nervousness

Examples include:
-Playing games (e.g., acting nonchalant)
-Talking too much
-Boasting
-Not listening
-Being unprepared

22
Q

Evaluating the Selection

A

Quality and productivity of the workforce
-Are supervisors/peers satisfied with hires?
-Are training costs increasing?
-Are managers spending too much time managing new hires?
-Are grievances, absences, and turnover too high?

Costs incurred are at a level appropriate to the organization