(Chapter 6) Learning, Development, and Evaluation Flashcards
An organization where employee development, learning, and training are part of the culture
Learning organization
The process of encouraging and enabling employees to understand, plan, and develop their career skills and interests
Career management/career development
Refers to the method by which adults best absorb a new concept
Adult learning styles
What are the 5 adult learning styles?
- Visual (spatial)
- Aural (auditory-musical)
- Verbal (linguistic)
- Physical (kinesthetic)
- Logical (mathematical)
Learning through pictures, drawings, and images
Visual/spatial
Learning through sound or music
Aural (auditory-musical)
Learning through words (verbal and writing)
Verbal (linguistic)
Learning through touch or movement
Physical (kinesthetic)
Learning through logic or reasoning
Logical (mathematical)
6 distinct traits of adult learners
- Independent
- Self-directed
- Results-oriented
- Practical
- Resistant to change
- Learn more slowly
Bloom’s 3 domains of learning
- Cognitive domain (collecting, synthesizing, and applying knowledge)
- Affective domain (emotions & attitudes)
- Psychomotor domain (motor skills)
The desire to achieve a goal, seek challenges, or complete a task that is driven by enjoyment and personal satisfaction
Intrinsic motivation
The desire to accomplish a goal that is driven by external factors like praise, financial rewards or other benefits, or punishment
Extrinsic motivation
What are the 2 categories of training methods?
- Cognitive
- Behavioral
Training method that focuses on processes, guidelines, methods, and rules
Cognitive methods of training
Live demos/tutorials, lectures to provide info, group discussions for process-based problem solving, computer or web-based training are all examples of what type of training method?
Cognitive
Training method that is interactive and intended to spark creative thinking; focuses on problem-solving rather than processes
Behavioral methods of training
Roleplaying, behavioral modeling to compare scenarios, case studies with open discussions, and group brainstorming to solve sample problems are all examples of what type of training method?
Behavioral
What does the ADDIE model stand for?
Analysis
Design
Development
Implementation
Evaluation
A commitment between an employee and supervisor that identifies the employee’s growth opportunities and development needs
Individual Development Plan (IDP)
What is the 70-20-10 model of learning?
70 percent of learning happens through doing, 20 percent of learning happens by coaching or mentoring from others, and 10 percent happens through formal learning
What are Kirkpatrick’s 4 levels of learning evaluation?
- Reaction
- Learning
- Behavior
- Results
Kirkpatrick level of learning evaluation that measures satisfaction with training, looking at how engaged learners were during the training and whether they felt the training was valuable
Reaction
Kirkpatrick level of learning evaluation that measures the degree to which participants’ skills or knowledge increased due to training
Learning
Kirkpatrick level of learning evaluation that measures the degree to which participants’ behavior increased due to training and how they apply their new knowledge
Behavior
Kirkpatrick level of learning evaluation that measures results achieved due to training
Results
Measures an individual’s performance, coaches and develops employees, and rewards and recognizes performance
Performance management
Instant, in-the-moment advice that occurs outside the formal performance review (which occurs typically once a year)
Informal feedback
What is the most common type of formal feedback?
Performance appraisal/performance evaluation
Documented assessment of the employee’s performance in a specific period of time (typically a year) that contributes to the employee’s overall development
Performance appraisal/performance evaluation
A method used to compare employees’ relative performance; a forced distribution method of rating employees that ranks them in order of productivity
Ranking
Rater error in which the interviewer allows one positive characteristic of a candidate to overly influence their decision
Halo effect
Rater error in which the rater allows characteristics they share with the employee to impact the rating
Similar-to-me effect
Rater error in which the rater gives greater importance to recent events than to the overall performance of the employee or candidate
Recency effect
Rater error in which the rater allows one negative characteristic to influence the entire rating
Horns effect
Rater error in which a manager. gives most or all employees a rating that falls in the middle of the scale
Central tendency
Refers to all the variations that impact a participant’s performance
Measurement error
When an analyst compares such items as HR policies, practices, wages, and benefits with those of another organization
benchmarking
When talking about data analysis, what is a brief, meaningful description or basic summary of a data set called?
Descriptive statistics
Statistical method that explains the relationship between 2 items or variables
Correlation
What 2 tools can determine correlation?
- regression analysis
- scatterplots
What is reliability?
The consistency of a measurement
What is validity?
What is being measured and whether it’s relevant
