Chapter 6- Leadership Culture

Question 1

What is the situational leadership model?

Describe the 4 areas.

Answer 1

Not one leadership style is effective
Depends on the need of your people/circumstances

Tell-lack of competency/confidence
sell-willing but still inexperienced/further support
participate- competent but change in performance
delegate- competent/able to work independently

Question 2

What is transformational/inspirational leadership?

Answer 2

People focussed
Motivational/inspires staff
Get the best
High energy

you have it or you dont

Can be seen as hands off/let it go approach.

Question 3

Describe values-based leadership.

Answer 3

Values at the centre/ positive culture
Leader needs to be clear about what is important.
Confidence in strengths and weaknesses
True to values
Do right by clients

Question 4

Collaborative leadership is….?

Answer 4

Work closely together
Influence and share knowledge
Building relationships

Focus on business needs and work together to achieve
Emphasis on task/get the job done

Question 5

Detail the 6 points that define culture by FCA.

Answer 5

**Think….Lets start defining culture rep rewards! ‘Letters’

Leadership.
Strategy.
Decision making.
Controls.
Rewards.
Recruitment and training.

Question 6

What is the Adair leadership model?

Answer 6

Achieving a long term balance
Focus in one area other areas will suffer.

Areas: task/team/individual

Question 7

Describe the 4 culture types.

Answer 7

Minimum standards- do as little as possible/ focus on task/ tell and direct approach.

Compliance culture- by the box/tick box approach/ they say we do.

Business improvements- think ahead of curve/ supportive and development.

Values-led- ethical because it’s right/lead not follow/at the top/ ahead of the game.

Question 8

Explain the stages of the culture web?

Answer 8

things to consider if want to change the culture of a business

Stories- set the culture
Symbols- brand/ reputation
Power structures- who is heard & why
Organisational structure
Control systems- what works/what doesn’t
Rituals & routines- grades/pecking orders

Question 9

What defines a strong culture?

Answer 9

Clear well communicated strategy
High standards/analysis
Rapid escalation of concerns
Senior managers consistently demonstrate good behaviours
Incentivised for doing the right thing
Actions subject to critical challenge at all levels

Question 10

What are the 4 main approaches to regulatory risk?

Answer 10

Compliance
Culture and behaviours
Rules, processes and controls
Principles and client outcomes