Chapter 6 Flashcards
Chief information officer (CIO)
Executive in charge of information technology strategy and development.
Design thinking
A human-centred approach to problem-solving and solution-finding that is based on nonlinear iterations of inspiration, ideation, and implementation.
Development project
A focused organizational effort to create a new product or process via technological advances.
Disruptive innovation
A process by which a product, service, or business model takes root initially on simple applications at the bottom of a market and then moves ´´up market´´ eventually displacing established competitors.
Executive champion
An executive who supports a new technology and protects the product champion.
Innovation
The introduction of new goods and services; a change in method or technology; a positive, useful departure from previous ways of doing things.
Make-or-buy decision
The question an organization ask itself about whether to acquire new technology from an outside source or develop itself.
Product champion
A person who promotes a new technology throughout the organization in an effort to obtain acceptance of and support for it.
Sociotechnical systems
An approach to job design that attempts to redesign tasks to optimize the operation of a new technology while preserving employees´ interpersonal relationships and other human aspects of the work.
Technical innovator
A person who develops a new technology or has the key skills to install and operate the technology.
Technology
The systematic application of scientific knowledge to a new product, process or service.
Technology audit
Process of clarifying the key technologies on which an organization depends.
Technology life cycle
A predictable pattern followed by a technological innovation, from its inception and development to market saturation and replacement.
