Chapter 6 Flashcards
Body language
Messages sent through facial expressions, gestures, posture, hand and body movements, gait, eye contact, and apperance
Comatose
Being unable to respond to stimuli
Disability
Any lost, absent, or impaired physical or mental function
Esteem
The worth, value, or opinion one has of a person
Holism
A concept that considers the whole person; the whole person has physical, social, physiologic, and spiritual parts that are woven together and cannot be separated
Need
Something necessary or denied for maintaining life and mental well-being
Nonverbal communication
Communication that does not use words
Optimal level of function
A person’s highest potential for mental and physical performance
Paraphrasing
Restating the person’s message in your own words
Self-actualization
Experiencing one’s potential
Self-esteem
Thinking well of oneself and seeing oneself as useful and having value
Verbal communication
Communication that uses written or spoken words
Which basic need is the most essential?
a. Self-actualization
b. Self-esteem
c. Love and belonging
d. Safety and security
c. Love and beloning
Based on Maslow’s theory of basic needs, which person’s needs must be met first?
a. The person who wants another blanket
b. The person who wants mail opened
c. The person who asks for more water
d. The person who is crying
c. The person who asks for more water
A person says, “ What are they doing to me? “ Which basic needs are not being met?
a. Physical needs
b. Safety and security needs
c. Love and belonging needs
d. Self-esteem needs
b. Safety and security needs
A person has a garden behind the nursing center. This relates to
a. Self-actualization
b. Self-esteem
c. Love and belonging
d. Safety and security
a. Self-actualization
These are statements about illness and disability. Which is false?
a. They are matters of personal choice
b. They affect normal activities
c. Anger is a common response
d. A goal is for the person to maintain optimal level of function
a. They are matters of personal choice
Alert and oriented residents need nursing center care because they
a. Are very disabled and confused
b. Have trouble remembering things
c. Have physical problems
d. Are dying
c. Have physical problems
A person wants care given at a certain time and in a certain way. Nothing seems to please the person. The person is most likely demonstrating
a. Angry behavior
b. Demanding behavior
c. Withdrawn behavior
d. Aggressive behavior
b. Demanding behavior
A person is demonstrating problem behavior. You should do the following except
a. Put yourself in the person’s situation
b. Tell the person what you are going to do and when
c. Ask the person to be nicer
d. Listen and use silence
c. Ask the person to be nicer
Which is false?
a. Verbal communications uses the written or spoken word
b. Verbal communication is the truest reflection of a person’s feelings
c. Messages are sent by facial expressions, gestures, posture, and body movements
d. Touch means different things to different people
b. Verbal communication is the truest reflection of a person’s feelings
To communicate with a person you should
a. Use medical words and plans
b. Change the subject often
c. Give your opinions
d. Be quiet when the person is silent
d. Be quiet when the person is silent
Which might mean that you are not listening?
a. You sit facing the person
b. You have good eye contact with the person
c. You sit with your arms crossed
d. You ask questions
c. You sit with your arms crossed
Which is a direct question?
a. “ Do you feel better now? “
b. “ What are your plans for home? “
c. “ What will you do at home? “
d. “ Why can’t you sleep? “
a. “ Do you feel better now? “
A person wants to take a shower. You say, “ You would like to take a shower? “ This is
a. A communication barrier
b. A direct question
c. Paraphrasing
d. An open-ended question
c. Paraphrasing
Focusing is useful when
a. A person is rambling
b. You want to make sure you understand the message
c. You want the person to share the thoughts and feelings
d. You need certain information
a. A person is rambling
Which promotes communication? A. “ Don’t worry. “ B. “ Everything will be just fine “ C. “ This is a good nursing center. “ D. “ Why are you crying? “
D. “ Why are you crying “
Which is not a barrier to communication? A. Using silence B. Giving your opinion C. Changing the subject D. Illness
A. Using silence
A person uses a wheelchair. For effective communication you should A. Lean on the wheelchair B. Pat the person on the head C. Direct questions to the companion D. Sit or squat next to the person
D. Sit or squat next to the person
A person is comatose. Which action is not correct?
A. Assume that the person can hear and can feel touch
B. Explain what you are going to do
C. Perform care quickly and silently
D. Tell the person when you are leaving the room
C. Perform care quickly and silently
A person had many visitors. Which is false?
A. They can help meet basic needs
B. Privacy should be allowed
C. The nurse answers their questions about the person’s care
D. Visitors can stay in the room when care is given
D. Visitors can stay in the room when care is given
A visitor seems to tire a person. What should you do?
A. Ask the person to leave
B. Tell the nurse
C. Stay in the room to observe the person and visitor
D. Find out the visitor’s relationship to the person
D. Find out the visitor’s relationship to the person
