Chapter 6 Flashcards
Body language
Messages sent through facial expressions, gestures, posture, hand and body movements, gait, eye contact, and apperance
Comatose
Being unable to respond to stimuli
Disability
Any lost, absent, or impaired physical or mental function
Esteem
The worth, value, or opinion one has of a person
Holism
A concept that considers the whole person; the whole person has physical, social, physiologic, and spiritual parts that are woven together and cannot be separated
Need
Something necessary or denied for maintaining life and mental well-being
Nonverbal communication
Communication that does not use words
Optimal level of function
A person’s highest potential for mental and physical performance
Paraphrasing
Restating the person’s message in your own words
Self-actualization
Experiencing one’s potential
Self-esteem
Thinking well of oneself and seeing oneself as useful and having value
Verbal communication
Communication that uses written or spoken words
Which basic need is the most essential?
a. Self-actualization
b. Self-esteem
c. Love and belonging
d. Safety and security
c. Love and beloning
Based on Maslow’s theory of basic needs, which person’s needs must be met first?
a. The person who wants another blanket
b. The person who wants mail opened
c. The person who asks for more water
d. The person who is crying
c. The person who asks for more water
A person says, “ What are they doing to me? “ Which basic needs are not being met?
a. Physical needs
b. Safety and security needs
c. Love and belonging needs
d. Self-esteem needs
b. Safety and security needs
A person has a garden behind the nursing center. This relates to
a. Self-actualization
b. Self-esteem
c. Love and belonging
d. Safety and security
a. Self-actualization
These are statements about illness and disability. Which is false?
a. They are matters of personal choice
b. They affect normal activities
c. Anger is a common response
d. A goal is for the person to maintain optimal level of function
a. They are matters of personal choice
Alert and oriented residents need nursing center care because they
a. Are very disabled and confused
b. Have trouble remembering things
c. Have physical problems
d. Are dying
c. Have physical problems
A person wants care given at a certain time and in a certain way. Nothing seems to please the person. The person is most likely demonstrating
a. Angry behavior
b. Demanding behavior
c. Withdrawn behavior
d. Aggressive behavior
b. Demanding behavior
A person is demonstrating problem behavior. You should do the following except
a. Put yourself in the person’s situation
b. Tell the person what you are going to do and when
c. Ask the person to be nicer
d. Listen and use silence
c. Ask the person to be nicer
Which is false?
a. Verbal communications uses the written or spoken word
b. Verbal communication is the truest reflection of a person’s feelings
c. Messages are sent by facial expressions, gestures, posture, and body movements
d. Touch means different things to different people
b. Verbal communication is the truest reflection of a person’s feelings
To communicate with a person you should
a. Use medical words and plans
b. Change the subject often
c. Give your opinions
d. Be quiet when the person is silent
d. Be quiet when the person is silent
Which might mean that you are not listening?
a. You sit facing the person
b. You have good eye contact with the person
c. You sit with your arms crossed
d. You ask questions
c. You sit with your arms crossed
Which is a direct question?
a. “ Do you feel better now? “
b. “ What are your plans for home? “
c. “ What will you do at home? “
d. “ Why can’t you sleep? “
a. “ Do you feel better now? “
