Chapter 6 Flashcards
1
Q
Saltz Report on Barclays Bank
A
Trust and Reputation Need to change Culture Leadership and Governance People and Pay Openness and transparency
2
Q
Transformation and Inspirational Leadership (Burns)
A
Leaders and followers help each other to higher levels of motivation
Focus on needs of individuals / confidence / working together
3
Q
McKinsey - Culture R R R R R C
A
Risk strategy
Reporting / good MI
Rapid Escalation
Role modelling
Reward
Challenge continuously
4
Q
Types of Culture M C B V
A
Minimum Standards
Compliance
Business Improvement
Values led
5
Q
TCF Drivers L S D C R R
A
Leadership
Strategy
Decision making
Controls
Recruitment
Reward
6
Q
Types of risk management strategy
C
B - JOT
A
Compliance - Rules, owned by others
Behavioural - Judgement, Owned by all, Trust
7
Q
Cultural Web - Johnson and Scholes S P O R C S
A
Stories
Power
Organisational Structure
Rituals / routine
Control systems
Symbols
8
Q
Culture
B
A
V
A
Shared:
Beliefs
Assumptions
Values
