Chapter 6

Question 1

Involves a sender, message, a channel, a receiver, and sometimes, feedback.

Answer 1

Communication process.

Question 2

All about not showing anger

Answer 2

Verbal judo

Question 3

A negative judgement not based on fact; it is an irrational preconceived negative opinion.

Answer 3

Prejudice

Question 4

A prejudice that inhibits objectivity; can evolve into hate

Answer 4

Bias

Question 5

Assuming all people within a specific group are the same, lacking individuality.

Answer 5

Stereotyping

Question 6

A form of discrimination that singles out people of racial or ethnic groups because of a belief that these groups are more likely than others to commit certain types of crimes. Race-based enforcement is illegal.

Answer 6

Racial profiling

Question 7

The 3 basic classes, based on income and education

Answer 7

The lower class
The middle class
The upper class

Question 8

The middle class is shrinking, and the gap between the rich and poor has become wider, resulting in tension.

Answer 8

Socioeconomic diversity

Question 9

Types of Body language

Answer 9

Walking
Posture
Eye contact
Gestures
Physical spacing

Question 10

Who gives the least amount of eye contact?

Answer 10

Asians; 18%
Hispanics: 25%
Black: 30%
Whites: 45%

Question 11

Can tell when a person is lying or about to become aggressive or flee. This can alert officers when something is not as it appears or when someone is sus, untruthful, afraid, or hesitant.

Answer 11

Sixth sense

Question 12

Signs of untruthfulness?

Answer 12

Movement outside the “cone” (body)