Chapter 6 Flashcards

1
Q

WHAT MAKES SERVICE PRICING STRATEGY DIFFICULT.

A
  1. Harder to Calculate the costs of creating a service process or performance.
  2. Variability of inputs and outputs.
  3. Importance of time factor same service may have more value to the customer when delivered faster.
  4. Customer find service pricing difficult, risky and sometimes unethical.
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2
Q

OBJECTIVES FOR ESTABLISHING PRICES

A

Gain Profit
Cover Costs
Build Demand
Develop a User Base
Support Positioning Strategy
Support Competitive Strategy

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3
Q

Set prices relative to financial costs

Activity-Based Costing

Pricing implications of cost analysis

A

Cost-Based Pricing

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4
Q

Relate price to value perceived by customer

A

Value-Based Pricing

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5
Q

Monitor Competitors pricing strategy

Dependent on the price leader

A

Competition- Based Pricing

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6
Q

Is a pricing strategy where businesses set a selling price based on a product’s production, manufacturing, and distribution costs.

A

Cost-Based Pricing

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7
Q

Are economic asosts a supplier would continue to incur.

A

Fixed Costs

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8
Q

Refer to the economic costs associated with serving an additional customer, such as making an additional bank transaction or selling an additional seat on a flight.

A

Variable Costs.

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9
Q

fall in between fixed and variable costs. They represent expenses that rise or fall.

A

Semi-variable costs.

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10
Q

Is the difference between the variable cost of selling an extra unit of service.

A

Contribution

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11
Q

Allows managers to know at what sales volume a service will become profitable.

A

Breakeven Analysis.

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12
Q

is a strategy for pricing goods or service that adjusts the price based on its perceived value rather than on its historical price.

A

Value-based Pricing

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13
Q

This is used to increase revenue by increasing prices without a significant effect on volume.

A

Value-Based Pricing.

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14
Q

Which is the sum of all perceived benefits (gross value) minus the sum of all the perceived costs of the service.

A

Net Value.

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15
Q

Define the difference between the price customers pay and the amount they would actually have been willing to pay.

A

Consumer surplus.

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16
Q
A