Chapter 5 Vocabulary

Question 1

Selective Attention

Answer 1

the tendency, when you expose yourself to information and ideas, to focus on certain cues and ignore others

Question 2

Automatic Attention

Answer 2

the instinctive focus we give to stimuli signaling a change in our surroundings, stimuli that we deem important, or stimuli that we perceive to signal danger

Question 3

Working Memory

Answer 3

the part of our short-term memory that interprets and assigns meaning to stimuli we pay attention to

Question 4

Short-Term Memory

Answer 4

a temporary storage place for information

Question 5

Long Term Memory

Answer 5

our permanent storage place for information, including but not limited to past experiences; language; Values; Knowledge; images of people; memories of sights, sounds, and smells; And even fantasies

Question 6

Active Listening

Answer 6

involved listening with a purpose

Question 7

Empathetic Listening

Answer 7

listening with a purpose and attempting to understand another person’s perspective

Question 8

Critical Listening

Answer 8

listening that challenges the speaker’s message by evaluating its accuracy, meaningfulness, and utility

Question 9

Listening for Enjoyment

Answer 9

listening that occurs in situations involving relaxing, fun, or emotionally stimulating information

Question 10

3 barriers to Listening

Answer 10

Noise
Perceptions of Others
Yourself

Question 11

4 Ways to Improve Listening

Answer 11

• think critically
• participate verbally
• participate nonverbally
• check for understanding