Chapter 4 Vocabulary

Question 1

Nonverbal Communication

Answer 1

the process of using messages other than words to create meaning with others

Question 2

Repeating

Answer 2

sending the same message both verbally and nonverbally

Question 3

Emphasizing

Answer 3

the use of nonverbal cues to strengthen verbal messages

Question 4

Complementing

Answer 4

using nonverbal and verbal codes to add meaning to each other and to expand the meaning of either message alone

Question 5

Contradicting

Answer 5

sending verbal and nonverbal messages that conflict

Question 6

Substituting

Answer 6

using nonverbal codes instead of verbal codes

Question 7

Regulating

Answer 7

using nonverbal codes to monitor and control interactions with others

Question 8

Nonverbal Codes

Answer 8

messages consisting of symbols that are not words, including nonword vocalizations

Question 9

Kinesics

Answer 9

the study of bodily movements, including posture, gestures, and facial expressions

Question 10

Tactile Communication

Answer 10

the use of touch in communications

Question 11

Paralinguistic Features

Answer 11

the nonword sounds and nonword characteristics of language, such as pitch, volume, rate, and quality

Question 12

Nonword Sounds

Answer 12

“mmh” “huh” “ahh”, as well as pauses or the absence of sounds used for effect

Question 13

Objectics

Answer 13

(object language) the study of the human use of clothing and artifacts as nonverbal codes

Question 14

Artifacts

Answer 14

ornaments or adornments you display that hold communicative potential

Question 15

Monochronic

Answer 15

View time as serious and complete one task at a time

Question 16

Polychronic

Answer 16

Work one several tasks at a time, time is important, but not revered

Question 17

Chronemics

Answer 17

(temporal communications), the way people organize and use time and the messages that are created because of their organization and use of that time

Question 18

Why is nonverbal communication difficult to interpret?

Answer 18

• one code communicates a variety of meanings

- a variety of codes communicate the same meaning