chapter 5 marketing Flashcards

1
Q

hard to sustain 4 P’s matches

A
  • high quality, low price
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2
Q

high quality and price position strategy

A

high price, high quality

exclusive availability, light promotions

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3
Q

positioning statement example

A

for customers who want (target) our grand is the best at (USP)

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4
Q

perceptual maps lay out

A

brands close together = similar

brands farther apart = different

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5
Q

product quality by price

A
  • low or high price

- low or high quality

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6
Q

positioning statement questions

A

who are you trying to persuade
who are you competing with
how are you better

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7
Q

where does PORTER costs down / prices competitive fall in matrix

A

low price vs. high quality

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8
Q

positioning statement considerations

A
  • target market

- unique selling proposition

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9
Q

porter strategy

A
  • keep costs down and prices competitive
  • lead by differentiation
  • niche positioning
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10
Q

define positioning

A

who your brand or company is in the marketplace in regard to the competition and in the eyes of the customer

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11
Q

positioning matrix

A

companies can’t be great at everything due to limited resources
- marketers determine best position for the firm

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12
Q

what does the USP do

A

captures product category and what should a customer buy from you and not from one of the competitors?

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13
Q

low quality and price position strategy

A

low price, low quality

widely available, heavy promotions

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14
Q

what do perceptual maps show

A

graphical depictions of how the brands and their competitors are perceived in the minds of customers

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15
Q

promotion by distribution

A

heavy or light promotion

wide or exclusive distribution

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16
Q

4 p’s

A

product
price
place
promotion

17
Q

where does customer intimacy fall in matrix

A

high quality

18
Q

perceptual maps for competitive analysis

A

2 attributes at a time, rate aspects on a scale

19
Q

treacy and wiserman strategies

A
  • operational excellence ex. southwest and mcdonald’s
  • product leadership ex. BMW, apple
  • customer intimacy ex. amazon,
20
Q

what determines positioning

A

the marketing mix/ 4 P’s

21
Q

where does PORTER niche positioning fall in matrix

A

exclusivity and size

22
Q

where does operational excellence and product leadership fall in matrix

A

low cost, high quality