Chapter 5 JBL

Question 1

If you were designing an EMS communication system for a very hilly county in your state, what radio band would be best? 
A. 800 Hz 
B. Very high frequency low band 
C. Ultra high frequency 
D. Very high frequency high band

Answer 1

D. Very high frequency high band

Question 2

A communications system allows an EMS agency to exchange: 
A. needed information. 
B. staff and other personnel.
C. drugs that are in short supply. 
D. ideas for care improvement.

Answer 2

A. needed information.

Question 3

When speaking with a patient:
A. use plenty of medical terms to establish credibility. B. provide diagrams of affected organ systems.
C. do everything possible to maintain confidentiality.
D. report the patient’s name over the cell phone.

Answer 3

C. do everything possible to maintain confidentiality.

Question 4

What kind of time scale can be obtained for data in most EMS systems today?
A. Instantaneous
B. Records taken after leaving the scene
C. Records about 10 minutes behind care
D. Near real time

Answer 4

D. Near real time

Question 5

EMS in the NATO alphabet is: 
A. Echo Mike Sierra. 
B. Even Mike Sierra. 
C. Echo Mean Sierra. 
D. Even Maybe Sense

Answer 5

A. Echo Mike Sierra.

Question 6

If all the dispatchers at a particular location are taking emergency calls, a well-designed EMS dispatch center’s phones will:
A. forward the call to an alternate dispatch center.
B. place all other callers on temporary hold.
C. route the call directly to the fire department.
D. automatically dispatch the fire department.

Answer 6

A. forward the call to an alternate dispatch center.

Question 7

A cell is:
A. the area of EMS headquarters used to hold communications equipment. B. an area covered by one communications antenna.
C. the area for holding violent patients.
D. the electronic center of a communications device.

Answer 7

A. the area of EMS headquarters used to hold communications equipment.

Question 8

In a city of 1,000,000 residents, EMS calls would be handled by public safety answering points while fire calls would be handled by: A. the fire department itself. B. the EMS dispatcher also working medical cases.
C. city hall.
D. a second public safety answering point.

Answer 8

D. a second public safety answering point

Question 9

EMS radio systems are designed to allow the use of one channel by multiple users at the same time through the inclusion of:
A. the continuous tone-controlled squelch system.
B. the Federal Communications Commission standards.
C. P25.
D. the land mobile radio system.

Answer 9

A. the continuous tone-controlled squelch system.

Question 10

Dispatcher training should meet the standards set by:
A. the National Highway Traffic Safety Administration. B. the Department of Homeland Security.
C. the Federal Communications Commission.
D. the Occupational Safety and Health Administration.

Answer 10

A. the National Highway Traffic Safety Administration.