Chapter 16 JBL

Question 1

When working in a neighborhood high in LGBTQ individuals, you may deal with more cases of:
A) attempted suicide 
B) gunshot wound s
C) measles
D) influenza

Answer 1

A) attempted suicide

Question 2

To help in interacting with patients, a paramedic should wear:
A) a stained shirt to show hard work
B) a suit and tie to emulate a physician
C) a clean, professional uniform to gain respect
D) casual clothes to establish a relaxed atmosphere

Answer 2

C) a clean, professional uniform to gain respect

Question 3

If you are working with an uncooperative patient, you may have to accept:
A) help from law enforcement authorities
B) family input for care
C) that not all information may be able to be obtained
D) that substandard care will be provided

Answer 3

C) that not all information may be able to be obtained

Question 4

Which of the following behaviors falls outside of defense mechanisms?
A) Feigned ignorance 
B) Denial 
C) Confrontation 
D) Regression

Answer 4

C) Confrontation

Question 5

If a patient becomes alarmed when a paramedic moves close to the patient to apply a bandage, there may be an issue with 
A) lack of sympathy 
B) appearance 
C) culturally defined personal space 
D) eye contact

Answer 5

C) culturally defined personal space

Question 6

What can encourage patients to end a refusal to talk?
A) Leading questions 
B) Approval of cooperation 
C) Use of medication 
D) Confrontation

Answer 6

B) Approval of cooperation

Question 7

What has occurred when a paramedic describes a technique in Spanish to a non-English-speaking patient?
A) Feedback 
B) Decoding 
C) Receiving 
D) Encoding

Answer 7

D) Encoding

Question 8

African American patients who are homosexuals are more likely to have: 
A) heart disease 
B) sexually transmitted disease 
C) type 1 diabetes 
D) the common cold

Answer 8

B) sexually transmitted disease

Question 9

When a patient deflects questions asked by a paramedic, the paramedic should:
A) turn to an authority figure for assistance
B) use deflection to gently redirect to the cause
C) authoritatively bring the discussion back to the topic
D) enlist the help of the medical director

Answer 9

B) use deflection to gently redirect to the cause

Question 10

Who is most immediately helped by feedback in therapeutic communication?A) Receiver
B) Source
C) Sender
D) Decoder

Answer 10

C) Sender