Chapter 5 Communication Skills Flashcards
1
Q
A question that is specific and focused, demanding either a yes yes no answer, or an answer chosen from specific option.
A
closed question
2
Q
The transmission of information to another person-weather it be verbal or trough body language.
A
communication
3
Q
A question that does not have a yes or no answer, and which does not give the patient specific option to choose from.
A
open question