Chapter 5 - Business Activities: Improving Efficiency & Reducing Cost

Question 1

______ generally includes all purchasing activities, plus the monitoring of all elements of purchase transactions.

Answer 1

Procurement

Question 2

____ activities include managing the inbound movements of materials and supplies and the outbound movements of finished goods and services.

Answer 2

Logistics

Question 3

One common support activity that underlies multiple primary activities is _____.

Answer 3

Training

Question 4

One trend that is becoming clear in purchasing, logistics and support activities is the shift away from hierarchical structures toward _____ structures.

Answer 4

Network

Question 5

The roots of web technology for business-to-business transactions lie in a hierarchically structured approach to infer-form information transfer called _____.

Answer 5

Electronic data interchange

Question 6

Firms that exchange data in specific standard formats are said to be _____.

Answer 6

EDI compatible

Question 7

EDI on the internet is also called _____.

Answer 7

Open EDI

Question 8

The long term relationships that are created among participants in the supply chain are called ____.

Answer 8

Supply alliances

Question 9

The major issue that most companies must deal with in forming supply chain alliances is developing _____.

Answer 9

Trust

Question 10

A _____ is a marketplace that provides auctions, requests for quote postings and other features to companies that want to operate their own marketplaces.

Answer 10

Private company marketplace