Chapter 12 - Planning For Electronic Commerce

Question 1

_____ strategies can be used to improve the value that the business provides to its customers.

Answer 1

Downstream

Question 2

______ strategies focus on reducing costs or generating value by working with suppliers or inbound shipping and freight providers.

Answer 2

Upstream

Question 3

Hiring another company to provide the outside support for all or part of a project is called ______.

Answer 3

Outsourcing

Question 4

In _______, an existing company that wants to launch an electronic commerce initiative joins external equity partners and operational partners that can offer the experience and skills needed to develop and scale up the project very rapidly.

Answer 4

Fast venturing

Question 5

_____ are usually banks or venture capitalists that sometimes offer money, but are more likely to offer experience gained from guiding other start-ups that they have funded.

Answer 5

Equity partners

Question 6

_____ are firms, such as system integrators and consultants, that have experience in moving projects along and scaling up prototypes.

Answer 6

Operational partners

Question 7

_____ provide the venture sponsor with knowledge of industry best practices.

Answer 7

Operational partners

Question 8

______ is a collection of formal techniques for planning and controlling the activists undertaken to achieve a specific goal.

Answer 8

Project management

Question 9

The ______ staff functions include load estimation and load monitoring, and designing and implementing fault-resistant technologies.

Answer 9

Network operations

Question 10

A ______ is a formal review of a project after it is up and running.

Answer 10

Post implementation audit