Chapter 5 Flashcards

1
Q

Mis infrastructure

A

Includes the plan for how a firm will build, deploy , use and share its data, processed and mis assets

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2
Q

Hardware

A

consists of physical devices associated with a computer system

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3
Q

software

A

the set of instructions the hardware executes to carry out specific tasks

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4
Q

network

A

a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate

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5
Q

client

A

a computer designed to request information from a server

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6
Q

server

A

a computer dedicated to providing information in response to requests

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7
Q

enterprise architect

A

a person grounded in technology, fluent in business, and able to provide the important bridge between mis and the business

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8
Q

information MIS infrastructure

A

Identifies where and how important information, such as customer records is maintained and secured.

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9
Q

agile MIS Infrastructure

A

included the hardware, software and telecommunications equipment that , when combines, provides the underlying foundation to support the organizations goals.

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10
Q

Sustainable Mis infrastructure

A

Identifies ways that a company can grown in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumptions

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11
Q

backup

A

an exact copy of a systems information

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12
Q

recovery

A

the ability to get a system up and running in the event of a system crash or failure that included restoring the information backup

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13
Q

fault tolerance

A

a general concept that a system has the ability to respond to unexpected failures or system crashed as the backup system immediately and automatically takes over with no loss of service

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14
Q

failover

A

a specific type of fault tolerance, occurs when a redundant storage server offers an exact replica of real time data, and if the primary server crashes the users are automatically directed to the secondary server or backup server

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15
Q

failback

A

occurs when the primary machine recovers and resumers operations, taking over from the secondary server

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16
Q

disaster recovery plan

A

a detailed process for recovering information or a system in the event of a catastrophic disaster

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17
Q

hot site

A

a separate and fully equipped facility where the company can move immediately after a disaster and resume business

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18
Q

cold site

A

a separate facility that does not have any computer equipment but is a place where employees can move after a disaster

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19
Q

warm site

A

a separate facility with computer equipment that requires installation and configuration

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20
Q

disaster recovery curve

A

charts (1) the cost to the company of the unavailability of information and technology. (2) the cost to the company of recovering from a disaster over time.

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21
Q

emergency

A

a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment or property

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22
Q

emergency preparedness

A

ensures a company is ready to respond to an emergency in an organized, timely, and effective manner

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23
Q

business continuity planning

A

Details how a company recovers and restores critical business operations and systems after a disaster or extended disruption

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24
Q

business impact analysis

A

a process that identifies all critical business functions and the effect that a specific disaster may have upon them

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25
Q

emergency notification service

A

an infrastructure built for notifying people in the event of an emergency

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26
Q

technology failure

A

occurs when the ability of a company to operate is impaired because of a hardware, software or data outage

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27
Q

incident

A

unplanned interruption of a service

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28
Q

incident record

A

contains all of the details of an incident

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29
Q

incident management

A

the process responsible for managing how incidents are identified and correected

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30
Q

technology recovery strategies

A

focus specifically on prioritizing the order for restoring hardware, software and data across the organization that best meets business recovery requirements

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31
Q

Accessibility

A

refers to the varying levels that define what a user can access, view, or perform when operating a system

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32
Q

administrator access

A

unrestricted access to the entire system

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33
Q

web accessibility

A

means that people with disabilities including visual, auditory, physical, speech, cognitive and neurological can use the web

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34
Q

web accessibility initiative

A

bring together people from industry, disability organization, government and research labs from around the world to develop guidelines and resources to help make the web accessible to people with disabilities including auditory, cognitive, neurological, physical, speech and visual disabilities.

35
Q

availability

A

refers to the time frames when the system is operational

36
Q

unavailable

A

when a system is not operating or cannot be used

37
Q

high availability

A

occurs when a system is continuously operational at al times

38
Q

maintainability

A

reders to how quickly a system can transform to support environmental changes

39
Q

portability

A

refers to the ability of an application to operate on different devices or software platforms, such as different operating system

40
Q

reliability

A

ensures a system is functioning correctly and providing accurate information

41
Q

vulnerability

A

a system weakness that can be exploited by a threat; for example, a password that is never changed or a system left on while an employee goes to lunch

42
Q

scalability

A

describes how well a system can scale up or adapt to the increased demands of growth

43
Q

performance

A

measure how quickly a system performs a process or transaction

44
Q

capacity

A

represents the maximum throughput a system can deliver; for example the capacity of a hard drive represents the size or volume

45
Q

capacity planning

A

determines future environmental infrastructure requirements to ensure high quality system performance

46
Q

usability

A

the degree to which a system is easy to learn and efficient and satisfying to use

47
Q

serviceability

A

how quickly a third party or vendor can change a system to ensure it meets users needs and the terms of any congrats including agreed levels of reliability maintainability and availability.

48
Q

Moore’s law

A

refers to the computer chip performance per dollar doubling every 18 months

49
Q

sustainable or green

A

the production, management, use and disposal of technology in a way that minimizes damage to the environment

50
Q

corporate social responsibility

A

companies acknowledged responsibility to society

51
Q

clean computing

A

a subset of sustainable MIS, refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment

52
Q

green personal computer

A

built using environment friendly materials and designed to save energy

53
Q

ewaste

A

refers to discarded, obsolete or broken electronic devices

54
Q

upcycle

A

reuses or refurbishes ewaste and creates a new product

55
Q

sustainable MIS disposal

A

refers to the safe disposal of mis assets at the end of their life cycle

56
Q

energy consumption

A

the amount of energy consumed by a business process and system

57
Q

carbon emission

A

includes the carbon dioxide and carbon monoxide in the atmosphere, produces by business process and system

58
Q

grid computing

A

a collection of computer often geographically dispersed that are coordinated to solve common problems

59
Q

smart grid

A

delivers electricity using two way digital technology

60
Q

virtualization

A

creates multiple “virtual” machines on a single computing device

61
Q

storage virtualization

A

combines multiple network storage devices so they appear to be a single storage device

62
Q

network virtualization

A

combines network by spelling the available bandwidth into independent channels that can be assigned in real time to a specific device

63
Q

server virtualization

A

combines the physical resources, such as servers, processors, and operating system, from the applications

64
Q

system virtualization

A

the ability to present the resource of a single computer as if it is a collection of separate computes, each with its own CPU, network interfaces, storage and operating system

65
Q

data center

A

a facility used to house management information system and associated components, such a telecommunications and storage system

66
Q

cloud computing

A

stores, manages, and processes data and applications over the internet rather than on a personal computer or server

67
Q

multi tenancy

A

a single instance of a system serves multiple customers

68
Q

single tenancy

A

each customer or tenant must purchase and maintain and individual system

69
Q

cloud fabric

A

the software that makes the benefit of clouds computing possible, such as multiple tenancy

70
Q

cloud fabric controller

A

an individual who monitors and provisions cloud resource similar to a server administrator at an individual company

71
Q

public cloud

A

promotes massive, global, industrywide applications offered to the general public

72
Q

private cloud

A

serves only one customer or organization and can be located on the customers premises or off the customers premises

73
Q

community cloud

A

serves a specific community with common business models, security requirements, and compliance consideration

74
Q

hybrid cloud

A

includes two or more private, public, or community clouds but each cloud remains separate and is only linked by technology that enable data and application protability

75
Q

cloud bursting

A

when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to scale for high/peak load requirements ensuring a sudden spike in usage does not result in poor performance or system crashes

76
Q

utility computing

A

offers a pay-per-use revenue model similar to a metered service such as gas or electricity

77
Q

infrastructure as a service

A

the delivery of computer hardware capability, including the use of servers, networking and storage as a service

78
Q

dynamic scaling

A

means that the mis infrastructure can be automatically scaled up or down based on needed requirements

79
Q

disaster recovery as a service

A

offers backup services that use cloud resources to protect applications and data from disruption caused by disaster

80
Q

software as a service

A

delivers applications over the cloud using pay per use revenue model

81
Q

data as a service

A

facilitates the accessibility of business critical data in a timely secure and affordable manner

82
Q

platform as a service

A

supports the deployment of entire systems including hardware, networking , and applications using a pay per use revenue model

83
Q

big data as a service

A

offers a cloud based big data service to help organization analyze massive amount of data to solve business dilemmas