Chapter 5

Question 1

Group Think

Answer 1

a narrowing of thought by a group of people, leading to the perception that there is only one correct answer and that to even suggest alternatives is a sign of disloyalty

Question 2

Milgram Experiment

Answer 2

a series of psychological experiences conducted by (blank) to see the ability of young male students to inflict harm on others because an authority figure told them to

Question 3

Instrumental Leader (group goals)

Answer 3

focuses on the job to be done rather than on the needs of the people doing the job

Question 4

Expressive Leader (group harmony)

Answer 4

support the interests of members and are concerned for their well being

Question 5

Asch Research

Answer 5

conducted an experiment to investigate the extent to which social pressure from a majority group could affect a person to conform.

Question 6

Jerry Burger

Answer 6

replicated Milgram’s experiment and found that compliance rates in replication were slightly lower than those found in Milgram

Question 7

Reference Groups

Answer 7

provides standards by which we make self evaluations

Question 8

George Simmel

Byads
Triads

Answer 8

byads- intimacy & conflict (relationships)

triads- three relationships

Question 9

Bureaucracies

Answer 9

large secondary groups organized to achieve goals efficiently

Question 10

Characteristics of Bureaucracies

Answer 10

1. specialization
2. hierarchy of offices
3. rules and regulations
4. technical competence
5. impersonality
6. record keeping

Question 11

Dysfunctions of Bureaucracies

Answer 11

inefficiency

bureaucracy enlargement