chapter 5/4 test review Flashcards
order of simplified memo
date
(qs)
addressee
(ds)
subject line (CAPS)
(ds)
body
(qs)
name of writer
(ds)
reference initials
order of standard memo
TO: (tab)
FROM:(tab)
DATE:(tab)
SUBJECT:(tab)
(BOLD)
what is used when a memo is sent to more than one person
distribution line
what is used by an individual to carry out business matters
personal business letter
order of personal business letter
return address
date
(qs)
mailing address
(ds)
salutation
(ds)
body
(ds)
complimentary close
(qs)
writer name
(no reference initials)
what paper is the personal business letter printed on
plain paper
what paper is the business letter printed on
the company’s letterhead
what does a business letter leave out as opposed to the personal business letter
return address
what does the business letter include as opposed to the personal business letter
reference initials
order of a business letter
date
(qs)
mailing address
(ds)
salutation
(ds)
body
(ds)
complimentary close
(qs)
writers name/title
(ds)
reference initials
what is mixed pattern punctuation
a colon will follow the salutation and a comma will follow the complimentary close
what is mixed punctuation also called
closed punctuation
how much should you indent the first line if asked to do so
1/2 inch
placed a DS below the dateline, keyed in ALL CAPS, formatted as bold
confidential notation
used to help direct the letter to the intended recipient, even when the person’s name is unknown and the letter is addressed to an entire organization
attention line
identifies immediately what the letter is in regard to; keyed a DS below the salutation in ALL CAPS
subject line
keyed a SS below the reference initials or enclosure notation
delivery notation (By registered mail, By FedEx, and By special delivery)/
keyed in all caps a DS after the complimentary close
company name in the closing
lets the reader know that something has been sent along with the letter. key a SS following the reference initials
enclosure notation
signifies if and who else will be getting a copy of the letter; noted by cc
copy notation
added a DS below the last part of a letter to emphasize a thought or to place an added thought into the letter (PS)
postscript notation
what will be used to effectively produce an attractive outline
tab stops and indents
