Chapter 5

Question 1

Accomodate

Answer 1

eliminate or adjust requirements to enable a person to carry out the essential duties of an activity or job

Question 2

Accommodation

Answer 2

the place where people live or want to live, rights codes protect against discrimination in this regard unless based on age and under age of 19

Question 3

Affirmative Action

Answer 3

giving advantage to groups who have been discriminated against in the past

Question 4

Bona Fide Occupational Requirement

Answer 4

a necessary qualification to do a job efficiently and properly, not considered discriminatory (ex. a law degree for lawyers)

Question 5

Complainant

Answer 5

the person making the allegation of discrimination (ex. the person who didn’t get the job but felt qualified for it)

Question 6

Conciliation

Answer 6

bring conflicting parties to a resolution, solving the problem in reference to a human rights complaint

Question 7

Constructive Discrimination

Answer 7

employment policies that inadvertently exclude certain groups or individuals, contrasts direct discrimination

Question 8

Direct Discrimination

Answer 8

an overt or blatant act of discrimination

Question 9

Discrimination

Answer 9

making a distinction between people and treating them differently on a basis other than individual merit or qualifications

Question 10

Facilities

Answer 10

areas or buildings designated for public (ex. West Van Rec Centre)

Question 11

Gravamen

Answer 11

the most serious part of an accusation, in discrimination case the distinguishing feature is the gravamen

Question 12

Harassment

Answer 12

persistent behaviour that violates the human rights of the victim, employers are responsible for ensuring that this does not take place

Question 13

Human Rights

Answer 13

the right to receive equal treatment and to be free from discrimination and harassment, also encompasses the right to have access to places, services and opportunities

Question 14

Human Rights Codes

Answer 14

legislation that protect people from discrimination

Question 15

Mediation

Answer 15

intervention between the conflicting parties that promotes compromise or settlement of the dispute, used in reference to meeting between respondent and complainant

Question 16

Poisoned Environment

Answer 16

an uncomfortable or disturbing atmosphere crated by negative comments or behaviour, employer is responsible of making sure this isn’t created

Question 17

Prejudice

Answer 17

a preconceived opinion, usually based on a stereotype and leads to discrimination

Question 18

Prima Facie

Answer 18

Latin for at face value, means to be legally convincing unless disproved by contrary evidence, used in reference to an unemployment discrimination case

Question 19

Respondent

Answer 19

the person or organization that the complainant alleges committed the discrimination (ex. the boss/employer)

Question 20

Sexual Harassment

Answer 20

unwelcome sexual contact, remarks, leering etc, a subset of harassment

Question 21

Stereotyping

Answer 21

having an oversimplified or fixed judgement of a group of people, leads to prejudice

Question 22

Undue Hardship

Answer 22

a possible change made to accommodate a person too negatively affects the business through cost or health and safety concerns, factors considered are cost, outside sources of funding and health and safety