Chapter 5 Flashcards
Expanding the Talent Pool: Recruitment and Careers
What is ‘Employee profiles’
profiles of workers developed by studying an organization’s top performers to recruit similar types of people
Strongest predictors of someone engaging in job pursuit
type of work
organization image
What is ‘Recruiting Process Outsourcing (RPO)’
the practice of outsourcing an organization’s recruiting function to an outside firm
When do organizations use Recruiting Process Outsourcing (RPO)
When they need to hire a lot of employees quickly
Reaching an employer’s diversity goals is a factor that can ___
lead a firm to recruit externally
managers often hire external candidates rather than promote their current employees because ___
they tend to overvalue unfamiliar candidates and undervalue known ones
What is ‘Internal labour markets’
labour markets in which workers are hired into entry-level jobs and higher levels are filled from within
What is ‘Global sourcing’
the business practice of searching for and using goods and services from around the world
What is ‘branding’
a company’s efforts to help existing and prospective workers understand why it is a desirable place to work
Firms need to be sure that the brand they promote to prospective employees____
truly reflects their internal culture
Internal Recruiting methods:
Internal job postings
Performance appraisal (identifying talent): 9-box grid
Skill inventory and replacement charts
Recruiting Externally:
Advertisements
Walk-ins and unsolicited applications/resumes
The internet, social networking
Job fairs
Employee referrals
Rerecruiting
Executive search firms
Educational instiutions
Professional associations
Labour unions
public employment agencies
private employment and temporary agencies
employee leasing
What is the 9-box grid
A Chart with axes:
Potential
measured low-high
and
Performance
measured below target - above target
What is ‘Rerecruiting’
the process of keeping track of and maintaining relationships with former employees to see if they would be willing to return to the firm
What is ‘employee leasing’
professional employer organizations (PEOs) take over the management of a smaller company’s HR tasks and become a coemployer to its employees; employee leasing companies place their employees with subscribers on a permanent basis
What is ‘Realistic job preview (RJP)’
informing applicants about all aspects of the job, including both its desirable and undesirable facets
How to improve the effectiveness of recruiting
Realistic Job Preview (RJP)
Surveys
Recruiting metrics (quality of fill stats, time to fill metric, yield ratios, costs of recruitment)
What is ‘time to fill metric’
the number of days from when a job opening is approved to the date the candidate is selected
What is ‘yield ratios’
the percentage of applicants from a recruitment source that make it to the next stage of the selection process
How and why do we attempt to keep talent?
extremely costly and time consuming to replace
factors other than pay/benefits are often the reason to leave the firm
people quit because they feel their input is not valued
Leadership is a key reason for turnover
What is targeted recruitment
involves recruitment strategies that meet diversity objectives through outreach to underused groups to maintain diverse representation in an applicant pool
Why can targeted recruitment serve as branding
it creates a message that an organization is a positive place to work for traditionally excluded groups (four designated groups, autistic persons, etc.)
HR’s Role in Career Management
- Match Individual and Organization Needs
- Identify Career Opportunities and Requirements
- Gauge Employee Potential
- Institute Career Development Initiatives
What is ‘Job progressions’
the hierarchy of jobs a new employee might experience, ranging from a starting job to jobs that successively require more knowledge and/or skill
The three principal criteria for determining promotions
merit
seniority
potential
What are ‘Relocation services’
services provided to an employee who is transferred to a new location, which might include help in moving, selling a home, orienting to a new culture, and/or learning a new language
What are ‘Outplacement services’
services provided by organizations to help terminated employees find a new job
What is ‘Career plateau’
a situation in which, for either organizational or personal reasons, the probability of moving up the career ladder is low
What is ‘Sabbatical’
an extended period of time in which an employee leaves an organization to pursue other activities and later returns to their job
What is ‘Career counselling’
the process of discussing with employees their current job activities and performance, personal and career interests and goals, personal skills, and suitable career development objectives
What is ‘Fast-track program’
a program that encourages new managers with high potential to remain with an organization by enabling them to advance more rapidly than those with less potential
What is ‘Mentors’
individuals who coach, advise, and encourage individuals of lesser rank
What is ‘Reverse mentoring’
a program whereby younger employees are called on to mentor older employees and executives about social media trends, new technology, and marketplace trends
What is ‘Career networking’
the process of establishing mutually beneficial relationships with other businesspeople, including potential clients and customers
What is ‘Informational interview’
an informal meeting with someone in an occupation that interests you (eg. coffee chat)
