Chapter 4(unit 2)

Question 1

What do mangers do?

Answer 1

Setting objectives(decide where the business should go)
Analysing
Leading
Making decisions
Reviewing

Question 2

What is management?

Answer 2

Management is the procees of getting things done through others

Question 3

Difference between leaders and managers

Answer 3

Leaders:
Look to the future
Are willing to break the mould, innovate
Have a vision
 Managers:
Focus on the present
Maintain the status quo
Are implementers

Question 4

Types of management and leadership styles

Answer 4

Authoritarian – close controls, direct supervision
Laissez-faire – power to make decisions given to subordinates
Paternalistic – parental figure caring for workforce
Democratic – sharing decision-making through groups
Bureaucratic – must follow rules and procedures

Question 5

McGregor X and Y

Answer 5

McGregor X – managers believe workers are lazy and need close supervision
McGregor Y – managers believe workers are self motivated and as such can solve problems

Question 6

Blake mouton grid

Answer 6

It identifies how ‘people orientated’ the leaders are or how ‘task orientated’ (having a high concern for production) they are.

Question 7

Tannenbaum Schmidt continium

Answer 7

The continuum helps to show the range of management styles which are available to managers.

Question 8

What does Tannenbaum Schmidt continuum help to do?

Answer 8

It helps to identify who has the most input in decision-making – managers or staff.

Question 9

Influences on the choice of leadership style

Answer 9

The employees themselves
The situation
The grupo size
the natre of the tasks

Question 10

WHAT DO MANGERS NEED OT MAKE DECISIONS

Answer 10

range of data help