Chapter 4 Leadership, Behaviors Attitudes and Styles

Question 1

What is an effective leader?

Answer 1

An effective leader is one who helps group members attain productivity, including high quality and customer satisfaction.

Question 2

Dimensions of Leadership:

Answer 2

Consideration
Initiating structure
*Note: Neither is better than the other, though different situations may benefit more from one style or the other.

Question 3

What does Consideration involve?

Answer 3

The degree to which the leader creates an environment of emotional support, warmth, and trust.
Involves being friendly and approachable, looking out for the welfare of the group, keeping the group abreast of new developments, and doing small favors for the group.

Question 4

What does the initiating structure involve?

Answer 4

Organizing and defining relationships in the group by engaging in such activities as assigning specific tasks, specifying procedures to be followed, scheduling work, and clarifying expectations for team members.

Also referred to as “task orientation”.

Question 5

What are some Task Related oriented attitudes and behaviors?

Answer 5

Adaptability to the situation
Direction setting
High performance standards
Risk taking and bias for action
Hands-on guidance and feedback
Stability of performance
Ability to ask tough questions

Question 6

What are some Relationship oriented attitudes and behaviors?

Answer 6

Aligning people
Concert building and collaboration
Creating inspiration and visibility
Satisfying higher level needs (e.g., Maslow’s Needs Hierarchy)
Giving emotional support and encouragement
Promoting principles and values
Being a servant leader

Question 7

What is a servant leader

Answer 7

A servant leader serves constituents by working on their behalf to help them achieve their goals.
Places service before self-interest
Listens first to express confidence in others
Inspires trust by being trustworthy
Focuses on what is feasible to accomplish
Lends a hand
Provides tools

Question 8

What are the pros of 360 degree feedback?

Answer 8

Provides feedback from multiple perspectives.

Can be enlightening when well-matched to the problem/issue.

Question 9

What are the cons of 360 degree feedback?

Answer 9

Can exacerbate certain types of problem so must be carefully selected.
Overused due to “pop-consulting.”

Question 10

What is 360 degree feedback?

Answer 10

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Question 11

What is leadership style?

Answer 11

A “Leadership Style” is:
A relatively consistent pattern of behavior that characterizes a leader.
Often based on the dimensions of initiating structure and consideration.

Question 12

What are participative leaders?

Answer 12

Participative leaders share decision-making with group members.

Question 13

What are the 3 subtypes of participative leaders?

Answer 13

Consultative (confer with group)
Consensus (try to achieve consensus)
Democratic (defer to group)

Question 14

What is Autocratic Leadership?

Answer 14

Autocratic leaders retain most of the authority.
They make decisions confidently, assume group members will comply, and are not overly concerned with attitudes or consensus on the part of the group.

Question 15

What are Entrepreneurial Leadership Characteristics

Answer 15

Strong achievement drive & sensible risk taking
High degrees of enthusiasm and creativity
Tendency to act quickly
Impatient
Visionary perspective
Dislike hierarchy
Preference for dealing with external customers
Eye on the future

Question 16

Gender Differences

Answer 16

The most important findings to remember are:
Research tends to demonstrate gender based differences in leadership styles selected or preferred.
Though there is a demonstrated difference in preferred style, there is NOT a demonstrated difference in demonstrated effectiveness.