Chapter 4 - Integration Management Flashcards

1
Q

Primary role of PM

A

Perform integration management

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2
Q

Integration management

A

Pulling all the pieces of a project, i.e., knowledge areas, together into a cohesive whole

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3
Q

Why is it important to know a project’s history in order to manage it effectively, and achieve aspired results?

A
  • The reason a project is selected and the value it is expected to bring indicate its signifcance to the company
  • The PM needs to know if the project was selected because it will establish a new area of business, if it’s being implemented to meet compliance requirements, least expensive, etc.
  • The reason a project was selected can impact which constraints are most flexible, and knowing this info will influence how the PM plans and manages the project
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4
Q

Benefit measurement methods

A

Comparative project selection approach. Examples include:

  • Murder board (panel of people who try to shoot down a new project idea)
  • Peer review
  • Scoring models
  • Economic measures
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5
Q

Constrained optimization methods

A

Mathematical project selection approach. Examples include:

  • Linear programming
  • Integer programming
  • Dynamic programming
  • Multiobjective programming
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6
Q

Return On Investment (ROI)

A

Calculation of benefits received in relation to the cost

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7
Q

Present Value (PV) definition

A
  • The value today of future cash flows
  • Do NOT confuse with Planned Value (PV)
  • If the question is discussing how the project was evluated for selection/funding, PV represents present value
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8
Q

Present Value (PV) Formula

A

PV = FV / (1+r)<em>n</em>

  • FV = Future Value
  • r = interest rate
  • n = number of time periods
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9
Q

Net Present Value (NPV) Definition

A
  • Present value of the total benefits (income or revenue) minus the costs over many time periods
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10
Q

NPV > 1: should we invest?

A

Investment is a good choice because NPV is greater than 1

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11
Q

NPV < 1: should we invest?

A

Investment is a bad choice because NPV is less than 1

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12
Q

Given more than one NPV choice, how do you know which project to select?

A

Choose the NPV with the highest value

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13
Q

Internal Rate of Return (IRR) Definition

A
  • The percent return the company will receive for a given project
  • The interest rateat which the projectrevenuesandcostsareequal
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14
Q

Given more than one IRR choice, how do you know which project to select?

A

Choose the project with the highest IRR

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15
Q

Payback period

A

The length of time it takes for the organization to recover its investment in a project before it starts accumulating profit

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16
Q

Given more than one payback period choice, how do you know which project to select?

A

Generally speaking, go with the shorter payback period

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17
Q

Cost-benefit analysis

A
  • Analysis that compares the expected costs to the potential beenfits (revenue)
  • The analysis results in a benefit-cost ratio, which can be expressed as a decimal or a ratio
  • The ratio defined means that the benefits the project brings to the organization is X.X times the cost of the initiatives
  • Also used to determine the best solution aporoach once a project is selected
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18
Q

Economic Value Added (EVA)

A
  • Concerned with whether the project returns to the company more value than the initiative costs
  • Do NOT confuse with Earned Value Analysis (EVA), which appears frequently
  • Economic Value Added rarely appears on the exam
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19
Q

Opportunity cost

A
  • The opportunity given up by selecting one project over another
  • The opportunity cost is the value of the project not selected
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20
Q

Sunk costs

A

Expended costs, i.e. costs that have already been incurred

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21
Q

When should sunk costs be considered?

A

NEVER!

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22
Q

Law of diminishing returns

A

After a certain point, adding more input will NOT produce a proportional increase in productivity

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23
Q

Working capital

A

An organization’s current asses minus its current liabilities, i.e., the amount of money the company has available to invest

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24
Q

Depreciation

A

Large assets, such as equipment, lose value over time

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25
Straight line depreciation
The **same amount of depreciation** is taken **each year**
26
Accelerated depreciation
* Depreciation that occurs **faster** than **straight line** **_Two types:_** * **Double declining** * **Sum of the years**
27
What is the first part of integration management?
**Developing** a **project charter**
28
Business documents
Business documents provide **critical info to the PM and team**, and include information such as: * **Why the project was undertaken** * **A summary of the realtionship between project objectives and strategic goals of the organization**
29
Business case
* Describes the **business need (justification)**, the **proposed solution**, and the **expected value of the change** * Includes both **tangible and intangible costs** and **benefits** of the **proposed solution**
30
What is the thing you need in order to select a project?
A business case
31
Benefits management plan
* A document that captures the organization's **desired benefits** from a project, whether economic or intangible, and **explains how those benefits will be maximized/sustained** * Also **defines metrics and processes** for **measuring​ a project's benefits**
32
Constraints
**Factors** that **limit** the team's **options**
33
Where are assumptions and constraints initially documented?
As part of the **business case**, and **highlighted in the project charter**
34
Assumptions
Things that are **assumed to be true**, but **may not** be true
35
What must occur if constraints change or assumptions are proven wrong?
**The PMP must be altered**
36
Who creates a project charter?
* **Both** the **buyer** and the **seller** * Both charters would have **different reasons** for **working on the project**
37
What does the project charter do for the PM?
* **Clarifies/encourages understanding** of project **deliverables and milestones** * **Defines** the **key roles and responsibilities** * Formally **authorizes existence** of the project * **Gives PM authority** to **spend money** * **Gives PM authority** to **commit resources** to the project * Provides the **objectives, high-level requirements,** and **success criteria** for the project * **Process of creating the charter uncovers assumptions** about the project * Project charter **links the project** to the **ongoing work** of the organization
38
Regardless of the size of the project, developing the project charter requires what actions?
* **Identify stakeholders** * **Meet with key stakeholders** to **confirm high-level requirements, project scope, risks, assumptions, and issues** * **Defining product scope** * **Defining project objectives, constraints, and success criteria** * **Documenting risks**
39
Assumption log
A list of all **assumptions and constraints**
40
Management plans
* Management plans **document the strategy and approach** for **managing the project** and **processes** related to the **knowledge areas** * **This means there's a management plan for each knowledge area!**
41
Main points to know about management plans
* Management plans **look forward in time** * Management plans exist for **all of the knowledge areas**
42
Project Management Plan (PMP)
* The PMP **integrates all the individual management plans** into a **cohesive whole**, creating a **centralized document** to describe **what is involved** in the project * Also **includes** the **baselines** for the project
43
Key components of the PMP
* **Project life cycle** * **Development approach** * **Management reviews** * **Project management processes that will be used** * **Knolwedge area management plans** * **Baselines** * **Requirements management plan** * **Change management plan** * **Change control system** * **Configuration management plan** * **Configuration management system** *
44
Project life cycle
The project life cycle describes the **phases of work** on a project **required to produce the deliverables**
45
Performance measurement basline
Records of **what the project had planned, scheduled, and budgeted for,** and are **used to compare** the project's **actual performance against planned performance**
46
Elements included in the scope baseline
* **The project scope statement** * **WBS** * **WBS dictionary**
47
Elements included in the schedule baseline
* **Agreed-upon schedule (stop and start dates for each activity)** * **Scheduled milestones**
48
Elements included in the cost baseline
* **Time-phased cost budget (spending plan indicating how much money is approved for the project, and when the funds are required/will be available)**
49
What are project deviations often attributed to?sk
**Incomplete** **risk identification** and **risk management**
50
Requirements management plan
Defines **how requirements** will be **gathered, analyzed, prioritized, evaluated, and documented**, as well as **how the requirements** will be **managed and controlled** throughout the project
51
Change management plan
Describes **how changes will be managed and controlled,** i.e., **who's involved**, **who has authority** to **approve changes**, how the changes will be **stored and updated**, **outcomes** of changes, etc.
52
Change control system
**Standardized forms, reports, processes, procedures,** and **software** used to **track and control changes**
53
Configuration management plan
* A plan that informs the team what **version** of the scope, schedule, and other components of the PMP is the **latest** * Defines the **naming conventions, version control system, and document storage/retrival system,** and details **how** you will **manage the changes to the documentation**
54
Project documents
Any project-related documents that are **not** part of the **PMP** **_Examples_** * **Assumption logs** * **Cost and duration estimates** * **Lessons learned register** * **Project schedule** * **Resource calendars** * **Quality reports** * **Resource requirements** * **Requirements documentation**
55
Project Management Information System (PMIS)
**Used to help PM keep track of aspects of the project, and includes automated tools like:** * **Scheduling software** * **Configuration management system** * **Shared workspaces for file storage or distribution** * **Work authorization software** * **Time tracking software** * **Procurement management software** * **Repositories for historical information**
56
What is the purpose of a work authorization system?
To make sure **work is only started** when a **formal authorization** is given
57
Outputs of the Direct and Manage Project Work process
* **New change requests** * **Deliverables** * **WPD** * **Issue logs** * **Implemented previously approved changes, preventive actions, and defect repairs** * **PMP updates**
58
Explicit knowledge
**Fact-based,** and can be **easily communicated** through words and symbols
59
Tacit knowledge
* Includes **emotions, experience, and ability**, which are **more difficult to communicate clearly** * **Lessons learned** fall under this category
60
Lesson learned category: **technical aspects**
What was right and wrong about how we completed the work to produce the product?
61
Lesson learned category: **project management**
How did we do with WBS creation, risk planning, etc.? What can be used in the future?
62
Lesson learned category: **management**
How did I do with comms and leadership as a PM?
63
What to do if a project activity takes longer than estimated?
* Request **corrective action** to make up for delay * Do **NOT** ask for more time!
64
Corrective action
* Any action taken to bring **expected future project performance** **in line with the PMP** based on **actual, current deviations**
65
Preventive action
Dealing with **anticipated or possible deviations** from the **PMP**
66
Defect repair
* Another way to say **"rework"** * May be requested when a component of the project **does not meet specifications**
67
Key focus of integrated change control
* Look at **impact** of **each change** on all **project constraints** * **This helps to reduce risk of not fulfilling project objectives!**
68
What's necessary to have when evaluating impacts of a change?
* **A realistic PMP to measure against** * **A complete product and project scope**
69
When should you implement changes? When is it costlier to implement changes?
* **Should implement changes** **as early as possible** * **Much costlier to implement changes later in the project**
70
What type of project does NOT have a change control board?
Change-driven projects
71
Steps to answer questions that ask about process for making changes
1. **Evaluate the impact** 2. **Identify options** 3. **Get the change request approved internally** 4. **Get customer buy-in (if required)**
72
Detailed process for making changes
1. **Prevent the root cause of the changes** 2. **Identify the need for a change** 3. **Evaluate the impact of a change within a knowledge area** 4. **Create a change request** 5. **Perform ICC by:** * **Assessing the change** * **Identifying options** * **Approving, rejecting, or derring the request** * **Updating the status of the change in the change log** * **Adjust the PMP, project docs, and baselines as necessary** 6. **Manage stakeholders' expectations by communicating chanegs to them** 7. **Manage the project to the revised PMP and project docs**