Chapter 4 - Human Resources Flashcards
What are the different types of organisation structure
Tall and flat
What are the positives and negatives of tall and flat organisation structures
Tall
+ Employee morale
- Long chain of command
Flat
+ Competition
- Employee morale
Name three methods of community
Online, text, letter, phone call or meeting
What are the three types of contract
Permanent, temporary and freelance
What are flexible hours
Flexi hours are working times that are adapted around the employees needs I.e school pickup
What are the components of a job advertisement
It must include a job description and a person specification
What are the methods of selecting an applicant
Methods include interviews and tests
What are the main training methods
Induction, on the job and off the job
What are the positives and negatives of staff training
+ employee morale
+ staff are higher skilled
- time spent training not working
- cost of training staff
Why is motivation important
Motivated staff are more productive
What are the methods of financial motivation
Commission, bonuses and fringe benefits
Name two methods of non financial motivation
- training
- Good working environment
- praise
- job rotation
- job enrichment
