Chapter 4 Defintions Flashcards
New product design and development projects
The transformation of a new market opportunity and/or new product technology into a set of specifications that define a product
New process design and developments project
The transformation of product specifications and new process technology into a new or revised production system
Product life cycle
A pattern of sales growth and decline over the period in which a product is offered
Open innovation
An organizational effort to capture ideas and resources from sources outside the firm for use in innovation efforts
Crowdsourcing
The process of obtaining ideas or services by soliciting contributions from a large group of people, especially from an online community
Innovation portfolio planning
The process of selecting and prioritizing innovation projects to ensure that they are inconsistent with the firms strategy and development capacity
Early supplier involvement (ESI)
A Co development approach in which suppliers participate directly in product design activities
Stage-gate process
A disciplined approach that defines specific criteria for each project stage that must be completed before proceeding to the next stage
Concurrent Engineering
The simultaneous design and development of all the processes and information needed to produce, sell, distribute, and service a product
Voice of the customer (VOC)
Research efforts that gather detailed data describing customers wishes, needs, likes, and dislikes regarding specific product features and functionalities
Beta testing
An approach in which customers use product prototype versions and provide feedback to developers
Quality function deployment (QFD)
A method for translating ordinary language used to describe customer needs into engineering language used to set product and process design parameters
Customer requirements planning matrix
A template that guides identification and translation of customer requirements into product features
House of quality
A template that guides identification and translation of customers requirements into product features
Failure modes and effects analysis (FMEA)
A procedure for identifying and correcting potential quality problems inherent to product or process designs