Chapter 4 Flashcards

1
Q

cost leadership

A

generate economic value by having lower costs than competitors

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2
Q

product differentiation

A

generate economic value by offering a product that customers prefer over competitor’s product

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3
Q

if the focal firm has the cost advantage in the market:

A

develop a strategy to exploit the advantage

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4
Q

if the competitor has the cost advantage in the market:

A

develop a strategy to either capture the advantage or compete on some other basis

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5
Q

sources of cost advantage

A
economies of scale
diseconomies of scale
learning curve economies
differential low-cost access to productive inputs
technology independent of scale
policy choices
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6
Q

diseconomies of scale occur when firms:

A

become too large and bureaucratic

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7
Q

learning curve economies

A

a firm gets more efficient at a process with experience

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8
Q

policy choices

A

firms can make policy choices that give people incentives to reduce cost at every opportunity

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9
Q

strategy is implemented through ______ _______ and ________.

A

organizational structure and control

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10
Q

3 organizational structures:

A

simple
functional
multi-divisional

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11
Q

simple structure

A

owner/manager makes all major decisions

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12
Q

functional structure

A

divides mgmt responsibilities by function; CEO is responsible for strategy and coordination of functions

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13
Q

Multi-Divisional Structure

A

functions are replicated in each division as appropriate; CEO has help from VPs

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14
Q

organizational controls

A

policies intended to influence behavior by aligning the interests of the individual with the interests of the organization

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15
Q

some compensation policies are:

A

stock options
bonuses
nonmonetary awards (vacations, parking places)

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