Chapter 4 Flashcards
1
Q
Organizational Structure
A
Formal and informal relationships between people in an organization
2
Q
Work flows
A
The way work is organized to meet the organization product or service goals
3
Q
Formal Structures
A
Governed by impersonal rules that apply to all members of the organization, regardless of the member’s personal identities.
4
Q
Informal Systems
A
Express felt obligations operating between more and less powerful persons and express “rule by personality”.
5
Q
What do formal structures regulate
A
Tasks or duties for which each member is made responsible.
Relationships that each member has with other members
