chapter 4 Flashcards
A company typically devides its resources into what four categoies
human
technological
financial
physical (building/machinary)
what does HR management typically oversee in a company?
corporate hiring
training
developing
retaining valued employees
what is the typical responsibilities for HR? (6)
plaining recruitment and selection training and development performance evaluation compensation and employee benefits compliance activities
what is human resource planning?
the identification and evaluation of the human resource requirement needed to meet organizational goals.
What two parts make up HR planning?
- projecting a company’s need for qualified employees
2. determining the number of qualified people who are now or may soon be available for employment
name 6 internal factors that inpact human resources planning?
- employee turnover rate
- skills, abilities, and performance levels of current employees
- current and projected financial condition fo the insurer
- new products or company initiatives that require changes in or additions to current staffing
- new technology
- changes in organizational structure
name 5 external factors that impact human resources planning
- economy
- political environment
- laws and regulations
- demographics
- demand for products and services
when planning for international operations, a corporation must decide how to staff their new employees. what are the 3 options?
- home-country staffing
- host country staffing
- third-country national,
what is outsourcing?
the process of paying external specialists to handle specified business acitivities instead of using an organizations own employees or process to perform those activities.
What are 5 draw backs one should consider before outsourcing?
- can we pertform the operations effectively, efficiently, and cost-effectively ourselves?
- how urgent is a new operation
- is start up capital readily available?
- how necessary is it to control all aspects of the operation?
- what, if any, complications do we expect from using a service provider?
What is a skill inventory?
a database that contains information abou tthe education, traning and work experience of each employe. This helps identify a persons qualifications and potential for job postings.
what is succession planning?
process of identifying possible replacementds within a compnay for impportant jobs. involves looking at current performance levels and promotion potential.
define recruitment
the process of indentifying and attracting job applicants who are capable of performing the duties of a particular position.
what are the four benefits from internal recruitment?
- current history with the insurer.
- less expensive than external recruitment
- boost morale.
- requires less training than external recruitment
what is group think?
a phenomeon in which the members of a group stress conformity and unanimity to the point where alternative courses of action are ignored. - a feared consequence of continuous internal replacement
whats a benefit to external replacement
offers new insight and ideats to help an organization avoid groupthink.
What is a job posting?
involves publicizing the availability of a job and the job;s requirements to all current employees of the organizatin either thorugh a company’s intranet or other method of communication.
what are the 5 most common methods for external recruititng?
- placing help-wanted ads
- listing open positions on the company’s external website
- contracting with private employement agentcies
- conducting job fairs and searches at educational institutions
- following up on referrals,
what information is typically requested on an application from the applicant?
- contact information
- date to begin work
- education and trainning
- foreign language
- work history
- personal references