Chapter 4 + 5 Flashcards
Labor Force Participation Rate
The percentage of the population working or seeking work.
Work
Effect directed toward accomplishing results
Job
Grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee
Workflow Analysis
Study of the way work (inputs, activities, and outputs) moves through an organization
Job design
organizing tasks, duties, responsibilities, and other elements into the productive unit of work
job redesign
changing the existing jobs in different ways it to improve them
Contigent worker
Someone who is not a full time employee but is a temporary or part-time worker for a specific period of time and type of work
Person-job fit
Matching the characteristics of people with the characteristics of jobs
job enlargement
broadening the scope of a job by expanding the number of different tasks that are performed
job enrichment
increasing the depth of the job by adding responsibility for planning, organizing, controlling, and/or evaluating the job
job rotation
process of shifting a person from job to job
skill variety
extent to which the work requires several activities for succesfful completion
task identity
Extent to which the job includes a recognizable unit of work that is carried out from the start to finish and results in a known consequence
task significance
imapct the job has on other people and the organization as a whole
autonomy
exent of indivgual freedom and descretion in the work and its scheduling
feedback
the amount of information employees receive about how well or how poorly they have performed
Special-purpose team
organizational team formed to address specific problems, improve work processes, and enhance the overall quality of products and services
self directed team
organizational team composed of indiviguals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished
virtual team
organizational tema that includes induviguals who are seperated geographically but are linked by communications tecchnolgy
telework
Employees complete work through electronic interactions, telecommunications, and internet technology
compressed work week
a workweek in which a full week’s work is accompished in fewer than five days of eight hours each
job sharing
scheduled arrangement in which two employees perform the work of a full time job
Work-life balance
Employer-sponsored programs designed to help employees balance work and personal life
job analytics
systematic way of gathering and analyzing information about the content, context, and human requirements of jobs
task
distinct, identifiable work activity comprised of motions that employees perform
Duty
Larger work segment somprised of several tasks that are performd by indiviguals
Responsibilities
Obligations that individuals have to perform certain tasks and duties within a job
competencies
Indivigual capabilities that can be linked to enhanced performance by indiviguals or teams
Marginal job functions
Duties that are part of a job but are incidental or ancillary to the purpose and nature of the job
Job Description
Identifies a job’s tasks, duties, and responsibilities
Job specification
the knowledge, skills, and abilities an indivigual needs to perform a job satisfactorily
Performance standards
Indicators of what the job accomplishes and how performance is measured in key areas of the job description
Motivation
The desire that exists within a person that causes the indivigual to act
Equity
The percieved fairness of what the person does compared with what the person receives for doing it.
Psychological contract
The unwritten expectations employees and employers have about the nature of their work relationships
Job satisfaction
the positive feelings and evaluations derived from an indivigual’s employement in a job
Attitude survey
A survey that focuses on employees feelings and beliefs about their jobs and the organization
Organizational commitment
the degree to which workers believe in and accept organizational objectives and want to remain employed at a company
Employee engagement
The extent to which an employee’s thoughts and behaviors are focused on his or her work and their employer’s success
Loyality
Being faithful to an institution or employer
Organizational citizenship behavior
occurs when an employee acts in a way that improves the psychological well-being and social environment of an organization
Aabsenteeism
any failure by an employee to report for work as scheduled or to stay at work when scheduled
Turnover
The process in which employees leave an organization and have to be replaced
Churn
Hiring new workers while laying off others
Exit Interview
An interview in which indiguals who are leaving the organization are askd to explain their reasons
