Chapter 4 + 5

Question 1

Labor Force Participation Rate

Answer 1

The percentage of the population working or seeking work.

Question 2

Work

Answer 2

Effect directed toward accomplishing results

Question 3

Job

Answer 3

Grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee

Question 4

Workflow Analysis

Answer 4

Study of the way work (inputs, activities, and outputs) moves through an organization

Question 5

Job design

Answer 5

organizing tasks, duties, responsibilities, and other elements into the productive unit of work

Question 6

job redesign

Answer 6

changing the existing jobs in different ways it to improve them

Question 7

Contigent worker

Answer 7

Someone who is not a full time employee but is a temporary or part-time worker for a specific period of time and type of work

Question 8

Person-job fit

Answer 8

Matching the characteristics of people with the characteristics of jobs

Question 9

job enlargement

Answer 9

broadening the scope of a job by expanding the number of different tasks that are performed

Question 10

job enrichment

Answer 10

increasing the depth of the job by adding responsibility for planning, organizing, controlling, and/or evaluating the job

Question 11

job rotation

Answer 11

process of shifting a person from job to job

Question 12

skill variety

Answer 12

extent to which the work requires several activities for succesfful completion

Question 13

task identity

Answer 13

Extent to which the job includes a recognizable unit of work that is carried out from the start to finish and results in a known consequence

Question 14

task significance

Answer 14

imapct the job has on other people and the organization as a whole

Question 15

autonomy

Answer 15

exent of indivgual freedom and descretion in the work and its scheduling

Question 16

feedback

Answer 16

the amount of information employees receive about how well or how poorly they have performed

Question 17

Special-purpose team

Answer 17

organizational team formed to address specific problems, improve work processes, and enhance the overall quality of products and services

Question 18

self directed team

Answer 18

organizational team composed of indiviguals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished

Question 19

virtual team

Answer 19

organizational tema that includes induviguals who are seperated geographically but are linked by communications tecchnolgy

Question 20

telework

Answer 20

Employees complete work through electronic interactions, telecommunications, and internet technology

Question 21

compressed work week

Answer 21

a workweek in which a full week’s work is accompished in fewer than five days of eight hours each

Question 22

job sharing

Answer 22

scheduled arrangement in which two employees perform the work of a full time job

Question 23

Work-life balance

Answer 23

Employer-sponsored programs designed to help employees balance work and personal life

Question 24

job analytics

Answer 24

systematic way of gathering and analyzing information about the content, context, and human requirements of jobs

Question 25

task

Answer 25

distinct, identifiable work activity comprised of motions that employees perform

Question 26

Duty

Answer 26

Larger work segment somprised of several tasks that are performd by indiviguals

Question 27

Responsibilities

Answer 27

Obligations that individuals have to perform certain tasks and duties within a job

Question 28

competencies

Answer 28

Indivigual capabilities that can be linked to enhanced performance by indiviguals or teams

Question 29

Marginal job functions

Answer 29

Duties that are part of a job but are incidental or ancillary to the purpose and nature of the job

Question 30

Job Description

Answer 30

Identifies a job’s tasks, duties, and responsibilities

Question 31

Job specification

Answer 31

the knowledge, skills, and abilities an indivigual needs to perform a job satisfactorily

Question 32

Performance standards

Answer 32

Indicators of what the job accomplishes and how performance is measured in key areas of the job description

Question 33

Motivation

Answer 33

The desire that exists within a person that causes the indivigual to act

Question 34

Equity

Answer 34

The percieved fairness of what the person does compared with what the person receives for doing it.

Question 35

Psychological contract

Answer 35

The unwritten expectations employees and employers have about the nature of their work relationships

Question 36

Job satisfaction

Answer 36

the positive feelings and evaluations derived from an indivigual’s employement in a job

Question 37

Attitude survey

Answer 37

A survey that focuses on employees feelings and beliefs about their jobs and the organization

Question 38

Organizational commitment

Answer 38

the degree to which workers believe in and accept organizational objectives and want to remain employed at a company

Question 39

Employee engagement

Answer 39

The extent to which an employee’s thoughts and behaviors are focused on his or her work and their employer’s success

Question 40

Loyality

Answer 40

Being faithful to an institution or employer

Question 41

Organizational citizenship behavior

Answer 41

occurs when an employee acts in a way that improves the psychological well-being and social environment of an organization

Question 42

Aabsenteeism

Answer 42

any failure by an employee to report for work as scheduled or to stay at work when scheduled

Question 43

Turnover

Answer 43

The process in which employees leave an organization and have to be replaced

Question 44

Churn

Answer 44

Hiring new workers while laying off others

Question 45

Exit Interview

Answer 45

An interview in which indiguals who are leaving the organization are askd to explain their reasons