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Group Dynamics > Chapter 4,5,6 > Flashcards

Chapter 4,5,6 Flashcards

1
Q

3 layers of diversity

A
  1. Personality
  2. Internal dimension
    - race, age, gender
  3. External dimension
    - income, work, education, habits
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2
Q

Ethnocentrism

A

A belief that your culture is superior to others

Ex. Company has “employee of the month” to motivate other workers

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3
Q

Stereotyping

A

A generalization about a group of people that oversimplifies their characteristics

Ex. All Asians are smart
Women are better at being second hand (not boss, but secretary)

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4
Q

Prejudice

A

A negative attitude about other people based on faulty and inflexible stereotypes

Ex. Reflect bad on group if spokesmen hired wasn’t college grad

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5
Q

Discrimination

A

The act of excluding people who are different from opportunities granted to others

Ex. “We don’t want Big or ugly girls on the cheer team”

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6
Q

BIG 5

A 
Extraverison
Agreeableness
Conscientiousness
Emotional stability
Openness to experience
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7
Q

Extraverison

A

Outgoing
Talkative
Sociable

Opposite
Introversion

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8
Q

Agreeableness

A

Cooperative
Friendly
Trusting
Flexible

Opposite
Disagreeableness

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9
Q

Conscientiousness

A

Self disciplined
Organized
Hard working
Responsible

Opposite
Carelessness

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10
Q

Emotional stability

A

Calm
Poised
Secure

Opposite
Neuroticism

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11
Q

Openness to experience

A

Imaginative
Curious
Broad minded

Opposite
Closed to experience

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12
Q

Myers-Briggs (MBTI)

A

The ways in which people prefer to use their minds, specifically, the way they perceive and the way they make judgments.

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13
Q

Myers-Briggs Indicators

A

Extrovert vs. introvert
- focuses outward vs. focus inward

Sensor vs. intuitive
- focuses on detail vs. focus on big picture

Thinker vs. feeler
- task oriented vs. people oriented

Judger vs. perceiver
- values organization vs. values flexibility

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14
Q

Leader & Leadership

A

Leader
The title given to a person

Leadership
The actions a leader takes to help group members achieve a common goal

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15
Q

Designated Leader

A

Someone selected by group members or by an outside authority

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16
Q

Emergent lleader

A

Someone who gradually achieves leadership by interacting with group members and contributing to the achievement of the groups goal

17
Q

Democratic leader

A

Promote the interest of the group members and practice social equality

18
Q

Dialectic

A

is a discourse between two or more people holding different points of view about a subject but wishing to establish the truth through reasoned arguments.

Leadership and followership

19
Q

Laissez-fair leader

A

Let’s the group take charge

20
Q

Leadership theories

A 
Trait theory
- you have it or you don’t
Styles theory 
- groups specific leadership traits into distinct style
Situational 
- matching leaders and jobs
Functional
- what do good leaders do
21
Q

Fielders contingency

A

Leader-member relations
Task structure
Power

22
Q

Leader-member

A

Affect the way a leader mobilizes a group towards its goal

Are the friendly, loyal, acceptive?

23
Q

Task structure

A

Requires leaders to analyze the structure of the task

Ranges from disorganized and chaotic to highly organized and rule driven

24
Q

Power

A

The ability or authority to influence and motivate others

25
Q

Member readiness

A

The extent to which group members are willing and able to work together in order to achieve a common goal

26
Q

Four stages of Readiness

A

Telling stage

  • low readiness
  • unable, unwilling

Selling stage

  • moderate
  • unable, but willing

Participating stage

  • moderate to high
  • able, but unwilling

Delegating stage

  • high
  • able and willing
27
Q

5M Model

A 
Model leadership
Motivate members
Manage group process
Make decisions
Mentor members
28
Q

Verbal communication

A

Focuses on how you use words and language

29
Q

Non verbal communication

A

Message components other than words that generate meaning

30
Q

Codeswitching

A

The ability to change from the dialect of your own cultural setting and adopt the language of the majority in particular situations

At work vs. at home

31
Q

Group interaction through facial expression

A

Eye contact
-tells when others want you to speak

Facial cues
- smiling, calm

Group Dynamics (3 decks)

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