Chapter 4,5,6 Flashcards
3 layers of diversity
- Personality
- Internal dimension
- race, age, gender - External dimension
- income, work, education, habits
Ethnocentrism
A belief that your culture is superior to others
Ex. Company has “employee of the month” to motivate other workers
Stereotyping
A generalization about a group of people that oversimplifies their characteristics
Ex. All Asians are smart
Women are better at being second hand (not boss, but secretary)
Prejudice
A negative attitude about other people based on faulty and inflexible stereotypes
Ex. Reflect bad on group if spokesmen hired wasn’t college grad
Discrimination
The act of excluding people who are different from opportunities granted to others
Ex. “We don’t want Big or ugly girls on the cheer team”
BIG 5
Extraverison Agreeableness Conscientiousness Emotional stability Openness to experience
Extraverison
Outgoing
Talkative
Sociable
Opposite
Introversion
Agreeableness
Cooperative
Friendly
Trusting
Flexible
Opposite
Disagreeableness
Conscientiousness
Self disciplined
Organized
Hard working
Responsible
Opposite
Carelessness
Emotional stability
Calm
Poised
Secure
Opposite
Neuroticism
Openness to experience
Imaginative
Curious
Broad minded
Opposite
Closed to experience
Myers-Briggs (MBTI)
The ways in which people prefer to use their minds, specifically, the way they perceive and the way they make judgments.
Myers-Briggs Indicators
Extrovert vs. introvert
- focuses outward vs. focus inward
Sensor vs. intuitive
- focuses on detail vs. focus on big picture
Thinker vs. feeler
- task oriented vs. people oriented
Judger vs. perceiver
- values organization vs. values flexibility
Leader & Leadership
Leader
The title given to a person
Leadership
The actions a leader takes to help group members achieve a common goal
Designated Leader
Someone selected by group members or by an outside authority
Emergent lleader
Someone who gradually achieves leadership by interacting with group members and contributing to the achievement of the groups goal
Democratic leader
Promote the interest of the group members and practice social equality
Dialectic
is a discourse between two or more people holding different points of view about a subject but wishing to establish the truth through reasoned arguments.
Leadership and followership
Laissez-fair leader
Let’s the group take charge
Leadership theories
Trait theory - you have it or you don’t Styles theory - groups specific leadership traits into distinct style Situational - matching leaders and jobs Functional - what do good leaders do
Fielders contingency
Leader-member relations
Task structure
Power
Leader-member
Affect the way a leader mobilizes a group towards its goal
Are the friendly, loyal, acceptive?
Task structure
Requires leaders to analyze the structure of the task
Ranges from disorganized and chaotic to highly organized and rule driven
Power
The ability or authority to influence and motivate others
Member readiness
The extent to which group members are willing and able to work together in order to achieve a common goal
Four stages of Readiness
Telling stage
- low readiness
- unable, unwilling
Selling stage
- moderate
- unable, but willing
Participating stage
- moderate to high
- able, but unwilling
Delegating stage
- high
- able and willing
5M Model
Model leadership Motivate members Manage group process Make decisions Mentor members
Verbal communication
Focuses on how you use words and language
Non verbal communication
Message components other than words that generate meaning
Codeswitching
The ability to change from the dialect of your own cultural setting and adopt the language of the majority in particular situations
At work vs. at home
Group interaction through facial expression
Eye contact
-tells when others want you to speak
Facial cues
- smiling, calm
